bpm'online real estate

The basis of bpm'online Real estate was formed by practicians the real estate industries and long-term experience of Terrasoft in implementation of CRM projects for real estate agencies; the organizations providing services of a brokerage and consulting; development and management companies.

The solution BPMonline CRM Realty provides tools for work with a real estate of all types.

The functionality of BPMonline CRM Realty allows to solve problems, relevant for the industry:

• Conveniently and quickly to fill up base of clients of the company and to save the history of relationship.
• Messages detailed information on a real estate.
• Fix, to quickly process and analyze requests of clients.
• Perform fast selection of objects by the set parameters.
• Automate processing of the request, formation of the offer, drawing of accounts and other work necessary at customer service.
• Control payment process of accounts.
• Increase efficiency of marketing actions.
• Carry out the assessment of qualitative indexes of work of both individual employees, and the company in general.

One of key advantages of the product BPMonline CRM Realty are enhanced capabilities on business process management. Business process automation allows real estate agency to get a number of advantages:

• Distribution of best practices and replication of positive experience.
• Knowledge management in the organization.
• Increase in productivity of work of employees.
• Possibility of continual improvement of business processes, permanent implementation of improvements.
• Ensuring excellent experience of clients from interaction with the company.

"Functionally saturated, but at the same time the simple solution BPMonline CRM Realty in use is delivered at the affordable price and is a best tool for implementation of kliyentoriyentirovanny strategy of the company. A system rasprostraniyatsya in two options – lease and sale of the software. Use of BPMonline CRM Realty allows the firm which is professionally working at the real estate market, it is essential to increase efficiency of customer interaction and to improve service quality", - Andrey Dovgan, the head General CRM of Terrasoft group comments.

2014

On October 29, 2014 the Terrasoft group announced an exit of release of the bpm'online Real estate system.

The product helps real estate agencies to manage base of relevant offers on a real estate of all types: residential, commercial and also land plots. In a uniform point of order taking all customer appeals are fixed:

• calls,
• e-mail,
• requests on the website
• personal meetings.

bpm'online real estate helps to integrate needs of buyers and the proposal of sellers. In a system automatic selection of listings according to the specific request, fixing of the list of all offers is available. Thanks to function of multicurrency project cost can be specified in any user-friendly currency.

A system helps to plan and carry out demonstrations according to the diagram excluding a possibility of pads.

Using bpm'online Real estate gallery loading and removal of images of objects, change of an order of a photo, representation to the client of photos and plans of the offered objects in the mode in full-screen viewing are available to the employee.

By means of the built-in card viewing location of a real estate is available without quitting the system.

bpm'online contains all advantages of the bpm'online 7.4 platform, including a possibility of user preference of diagrams and results and also a CTI panel to accomplishment and call acceptance directly in a system.

• Manage the client's travel: Bpm'online real estate will allow to spend the client on all stages of a funnel of sales, quickly adjusting the tactics to increase the number of the closed transactions.
• Integrate the seller and the buyer: The functionality of a product allows to find automatically a common ground of customer needs and the offer in the market.
• The interface which is loved by users: In the intuitive interface, you will work comfortably and productively on any device. A system will always focus on an essence, displaying only those data which are important for the current task.

2015: There was a next version of bpm'online Real estate

On April 15, 2015 the Terrasoft group provided the following release of the version^[1].

As a part of the updated product the built-in integration with zipal.ru service, more than 120 advertizing platforms are available to it to automatic placement of declarations of sale or commissioning of the objects of the real estate at once. At the same time a system controls completeness of the published data and informs if any parameters are not filled. On each listing the report on placement of declarations and also statistics of daily viewings is displayed.

Bpm’online real estate expands base of the offers available to the realtor, by means of import of listings from zipal.ru base. For loading of relevant offers it is enough to specify the interesting region and the period for which data are required. Listings can be loaded manually or automatically, with the specified frequency.

For saving of time of realtors for comparison of needs of buyers and proposals of sellers the possibility of selection of requests on listings is provided. A system will pick up suitable requests for several or all available listings and will send the notification to the realtor for further processing of the found options.

The new section Agreements is developed for simplification of process of preparation and approval of contractual documents according to each transaction. There is an opportunity to specify listings under the agreement, to fix chains of the connected documents, to prepare necessary printed forms and to vise agreements. And the built-in dashboards will help to analyze the general dynamics of signing of the contracts, to control their status, to configure own analytical cuts.

The updated product Real estate contains also all innovations of the bpm'online 7.5 platform, giving new opportunities not only to end users, but also analysts and administrators of the application. All tools to setup and administration of bpm'online are available in the uniform "Designer of a system" now.

The new concept of administration allowing to distribute access not only taking into account an organization structure of the company, but also taking into account functional roles of employees is implemented. And expansion of functionality of a communication panel for work with calls and a tape will make work of all users simple and comfortable.

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