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CA Spectrum Service Assurance

Product
Developers: CA Technologies
Last Release Date: December, 2010
Technology: ITSM - Management systems for IT service

CA Spectrum Service Assurance will facilitate integration of many components of an infrastructure management system (application performance management, network, systems and technical support) and also solutions for load distribution automation. The new platform supports both the products CA Technologies, and products of third parties, providing to IT specialists a complete scope of service quality, work of systems and the arising risks.

The distinctive feature of Spectrum consists that it can collect data both from the IT equipment, and from a technical and production equipment of the organization. It allows the large distributed organization to implement the centralized support service of technology processes, to considerably reduce number of manual transactions and a labor cost of employees by support complex IT and business systems.