| Developers: | CRMSensor (Sireem Sensor) |
| Date of the premiere of the system: | 2014/06/15 |
| Branches: | Housing and public utilities, service and household services, Show business, leisure, sport, Consulting, including managerial and personnel, Telecommunication and communication, Trade, Financial services, investments and audit, the Jewelry industry |
| Technology: | CRM |
CRMSensor is the interactive touch device and the software.
CRMSensor task - creation of the effective communication channel between the client and business.
With the help of devices and service buyers can estimate the service level in organizations and offices, outlets, completeness of the range of goods and speed of work of the cashier. Analytical data on quality of work of the enterprise, clients and their requests become available to the management of the companies and managers.
CRMSensor 7"
- The device body - plastic, metal
- Screen 7", 1024x600
- The type of the screen is TFT IPS, glossy
- Capacitive touch screen, multi-touch
- Standard method of communications – Wi-Fi. Optionally: EDGE, 3G, 4G, Ethernet
- Existence of the motion sensor for implementation of different scenarios of activation of the device.
- Camera 2 MPx with the arrangement optimal for photo fixing of visitors.
- The microphone for conversation recording of the client and the employee.
- Frontal loudspeakers for reproduction of a soundtrack.
- Module of identification of USB keys of employees.
- A power supply from the power supply network of 100-240 V, 50-60 Hz, the adapter of alternating current, voltage output is 5B 1500 mA
CRMSensor 7", 2014
Possibilities of service
- Digital questionnaires with answers of clients
- Questionnaires of clients are stored in a digital format and contain the complete information: date and time of creation of the questionnaire, data on a workplace and employee's Full Name, answers of clients to each question. The questionnaire can also include the client's photo, a video and audio recording of process of service.
- The operational notification by E-mail or the SMS on the selected answers
- The notification settings about the selected answers by e-mail or the SMS to the responsible allow to react quickly to negative reviews and give ample opportunities for active sales.
- Protection against falsification of results
- The client's photo (it can be attached to each questionnaire) - the best protection against a fraud.
- Storage of questionnaires in a cloud service
CRMSensor stores questionnaires from all devices of the company. At any time the customer has access to the questionnaire of each respondent or data of all devices of the company.
Storage life of information up to 3 years.
For each company the operator of service develops the unique interface in corporate style and templates for fast creation of polls in the corporate style of the company.
Representation of CRMSensor, 2014
Popular reports
The provider of CRMSensor service processes and reports survey results. All information is processed by online and is available 24/7 in the form of analytical and statistic reports and also specialized indexes. CRMSensor system advantage in unlimited opportunities for customization of the reporting under unique tasks of the client.
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