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Carbon Soft EvaServiceDesk

Product
Developers: Carbon Soft (Carbon Soft) EvaTeam
Technology: ITSM - IT Service Management Systems

Main article: IT Service Management (ITSM)

EvaServiceDesk allows you to use the service management model in IT departments and other internal departments, as well as implement a service approach when providing services to the company's customers. The product, according to the developers, is the Russian analogue of Jira Service Management included in the register of domestic software.

2025: Compatibility with "Rosa Chrome" 12

EvaTeam and STC IT ROSA on February 13, 2025 announced the completion of compatibility tests of EvaTeam ecosystem products (EvaProject, EvaWiki, EvaServiceDesk) with the ROSA Chrome 12 operating system. Compatibility is confirmed by the certificate, which is an important step in expanding the list of operating systems with which EvaTeam solutions work. This step increases the availability and versatility of the company's products, allowing them to be used on even more devices and in a wide variety of IT environments. Read more here.

2024: Compatible with Postgres Pro Standard and Postgres Pro Enterprise

Postgres Professional and EvaTeam announced compatibility of their products on January 17, 2024.

The certificate issued by Postgres Professional confirms the correct operation of Postgres Pro Standard and Postgres Pro Enterprise with EvaProject, EvaWiki and EvaServiceDesk products. Read more here.