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DentalCloud Automation of dental offices and clinics

Product
The name of the base system (platform): Microsoft Azure
Developers: DentalCloud
Date of the premiere of the system: September 15, 2014
Last Release Date: 2016
Branches: Internet services,  Pharmaceutics, medicine, health care
Technology: Medical information system

Content

The Dental Cloud company announced in March, 2015 start of SaaS of the same name - the service intended for automation of dental offices, network and state clinics. The key feature of service consists in an opportunity for work on the Internet and payments of service on a subscription - such approach saves owners of clinics from need to purchase expensive computers and the software, to configure and accompany them, spending additional resources.

The Dental Cloud platform allows to automate interaction between clinic and its patients, beginning from primary visit of the patient and finishing it with an absolute recovery, to keep the customer base, to automate process of treatment and to organize communication with clients.

In Dental Cloud we build all reverse of the application in partnership with Microsoft company on their Microsoft Azure platform, the platform gives an opportunity of development and accomplishment of applications and data storage on the servers located in the distributed data centers worldwide. Components of security and replication of data of the platform are used and it guarantees operability of our service, more precisely, than a working capacity guarantee.

Main functional features of Dental Cloud

  1. Maintaining history of diseases of patients, creation of plans of treatment and their granting to patients.
  2. Support of joint work of doctors over plans with the increased data protection.
  3. Accounting of patients with all medical data.
  4. Collecting and record of all necessary information — a note, a problem, a disease, attachment of different files.
  5. the Calendar of visits — plans of the schedule for each doctor.
  6. At record of the patient the doctors working at present will be offered only.
  7. the Schedule is issued for every day and functions during the specified period.
  8. Drawing of accounts — creation, management and sending accounts with printabilities, online acceptance and sending them by e-mail.
  9. there Is an option of auto-reminders for patients for payment of account in the nearest future.
  10. Creation of reminders to patients about a visit and need of acceptance of medicines.
  11. Creation of price lists.
  12. Making an appointment — planning of visits for saving of time.
  13. it is possible to create visits and reminders to couple of clicks Now.
  14. Statistics and financial statements — a generaration of documents with the subsequent expense optimization.
  15. on the basis of these papers it will be possible to calculate the salary of stomatologists more precisely.


Key advantage of a system in its communication component "Clinic Patient" In a system following features are implemented:

  1. WEB personal account of the patient.
  2. Mobile application with function of the tracker of a status of an oral cavity.
  3. Service of making an appointment.
  4. the Module "Making an appointment" for placement on the website of clinic.
  5. SMS notification of the patient.
  6. E-mail notification of the patient.
  7. Push of the notification.
  8. Service of making an appointment - the independent portal aggregator of doctors.
  9. Integration with services of the organization of user support.

Trends of automation of dental clinics

Information technologies change with the huge speed. Computing powers of the smartphone are equal to the performance of the personal computer made a few years ago. To it there is a simple explanation - the Moore's Law - the co-founder of Intel company. The law says that high-speed performance of the processor increases twice within the next 18 months. A simple example of the Law - on the square equal a matchbox in 2 years it will be possible to place twice more transistors, than today. The law works and does not glitch for several decades and it means us not one revolution of information technologies expects. Financial indicator of development of technologies - the Microsoft company is going to earn in 2018 from "cloud computing" 20 billion dollars. What trends of development we will see in the nearest future and what occurs in applied information systems for stomatology today and what they became and will become in the nearest future?

Today, speaking about information technologies I will mean applied information systems - the software and services focused on accomplishment of some certain task of clinic. What task - the customer accounting, 3D modeling, communications with clients - it is not so important for the reason that all changes are identical to all such applications.

What occurs now? Already several years in IT form a new cloud paradigm. In this paradigm all calculations happen in "cloud" - an external resource which can be a public cloud (as Google), private or hybrid. The simplest examples of cloud services - e-mail, data warehouses - Yandex.Disk or Dropbox. Operation of applications is carried out via the browser. I.e. in order that such application worked there is no need for acquisition of expensive computing resources.

In what differences of cloud solutions from traditional:

First, basic difference that operation of applications happens on external resources.

Secondly, installations of any additional software on the user's computer are not required - all work happens in the browser.

In the third, it is possible to work with cloud srvisa from any devices - the notebook, the tablet, the smartphone.

In the fourth, the consumption pattern of such software changes.

SaaS consumption pattern

SaaS (from the English software as a service) is the software as service; also engl. software on demand is the software on demand. Interpretation of an abbreviation speaks for itself. The difference of this model is that any software solution can be ordered within several minutes through a normal form on the website, to pay with electronic money and to begin to use in the shortest terms. Payment of SaaS of solutions to be made for the period time - normally is one month. The average cost of the Russian solutions does not exceed the account for mobile communication or the Internet and lies ranging from 500 rubles to several thousand rubles for a workplace. For example, will automate a dental office to cost from 3,000 rubles a month.

Cloud computing - pros and cons

The main problem of transition to new technologies lies in the plane of psychology of users. Remember when you pass to new model of the smartphone - you feel several weeks discomfort, cannot get used to the new interface, are confused in the menu, cannot make setup at once. In several weeks you understand new and begin to use the new smartphone without problems. Too most happens to the majority of technologies - what simple they would not be - the beginning of their use is connected with mistrust and caution.

Most there are to cloud computing also two most widespread "fears" in a bottom - reliability of data storage and use of solutions.

At once I will tell that "fears" are far-fetched or strongly exaggerated for one simple reason - behind clouds there are reliable suppliers of cloud services. Most of them are certified according to industry standards and bear responsibility to the third parties for possible risks - data loss or failures in work.

In turn, developers of information systems cooperate only with such category of partners or have own reliable infrastructure. For example, in Google company of 2,000,000 servers which are not repaired in case of breakdown are replaced reserve, and are replaced with series of release and by these examples it is possible to provide on how many processes of reliability and operability of computing systems are smoothly running in the company.

About pluses and advantages of cloud solutions:

  • work on different platforms
  • availability from any place in the world
  • use payment after delivery
  • transition of capital costs of automation to operating rooms

New in constructions of modern automation systems of stomatology

Passing from the general tendencies of development of cloud information systems to private, it is interesting to look at what trends are observed in development of automation systems in stomatology. The classical accounting systems consign to the past. In it there is both a technology and economic component. Technology - development of the Internet, a business component - payment for use without the capital investments.

  • Ease of use of a cloud and a game from needs of the user

Information systems began to work from any devices and there where there is an Internet access. The functionality of services became irredundant - there is no functionality which is not connected with the solution of a specific objective of the user. Difficult accounting of treatment is implemented by one click.

  • Integration of services

Basic services can be complemented with the third-party services provided from a cloud. For example, the accounting system can be simply integrated from communication or video surveillance from a cloud.

In the solution Dental Cloud we adhere to a paradigm - Kliyenty-protsessy-kommunikatsii-uchet and there is no explicit emphasis that we only about management of clinic also are necessary to her head and only. Priority in development we see high-quality study of functionality of planning and accounting of treatment and communications with clients. Joint implementation in a classical system automation would be possible, but would be expensive project history not available to an office. We give to financial statements smaller attention since we understand that our client small clinic in which the practicing doctor - the owner.

If to speak about a trend one offer, then services turn into versatile tools with rather simple functionality which solve problems of business of the user.

Storage of medical data in a cloud

So far in Russia questions of data storage, containing it is not regulated up to the end. There are no well-defined and uniform standard and requirements to the companies - using, processing and storing such data. We do not consider such state of affairs critical and we consider that our task to present to users a convenient and inexpensive service of automation of their daily work.

The personal data (PDN) containing data on health belong to the separate category, and their processing has a number of features. However the complexity consists that there is no uniform act regulating an operating procedure with this category PDN, and judicial practice on similar affairs is not created now. Analyzing an operating procedure with PDN, we should consider provisions Federal Laws "About Personal Data" (152-FZ) and also regulations of regulations on health care and medical secrecy.

In Dental Cloud the issue of a possibility of processing honey of data in a cloud together with Zritsyn and Partners law company was seriously handled and came to a conclusion that it is possible to store and process medical data in a cloud at accomplishment of a number of requirements of regulators of the industry.

Actually in Dental Cloud we process and we transfer to storage the data containing medical given to the third parties - to cloud providers in the territory of Russia and it does not contradict the Russian legislation. I.e. use by specialists of cloud services does not bear responsibility, and requires accomplishment of conditions on which we fully inform our users.

2016: Service for automation of stomatology of Dental Cloud is integrated with projects of "The business environment"

Dental Cloud and "Business Environment" company (the project of Sberbank) agreed about strategic partnership and integration of the service of the same name for automation of stomatology in Club of discounts from Business Environment.

As noted, in Club of discounts it is possible to purchase services and services with discounts to 80%. In Club services for business management, conducting accounting, marketing, personnel management, communication services and legal maintenance, logistics services are provided.