| Developers: | Desnol Soft |
| Technology: | ITSM - IT Service Management Systems |
The main articles are:
The Itilium + mobile application is used in conjunction with the 1C:ITILIUM service desk system and is a tool for quickly processing user requests, monitoring the quality of services and performing the necessary work. The application is intended for the work of service engineers with requests from service consumers and work orders for specific tasks.
2025: Compatibility with Red OS M
Desnol announced certification at the end of January 2025 on February 4, 2025.
Itilium + compatibility with the Russian mobile operating system Red OS M, which does not contain Google services and meets Russian Ministry of Digital Development standards, allows you to use the application in government agencies and companies with state participation, for which data security is most critical today, the issue of import substitution and reducing dependence on foreign information systems. Red OS M is included in the register of Russian software and has additional built-in protection tools that prevent unauthorized access to data. Access to applications is provided through RuStore.
The Itilium + mobile application is used together with a solution designed to improve the quality of 1C:ITILIUM service management, and allows you to increase the mobility and usability of the "large" system with the field nature of service engineers.
 | As a developer and integrator of automated systems for business and production, we see a significant increase in interest from large businesses in protecting their corporate data, "said Evgeny Paramonov, Head of the 1C Implementation Center:Desnol ITILIUM - In the context of the development of digital sovereignty, it is important to use reliable software products, applications and services that meet modern security criteria, allow you to work smoothly on critical infrastructure facilities, ensuring stable and secure work. We try to respond quickly to such customer requests and take into account the interests of most users of our products. |  |
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