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Digital Design: CIO Team Point (KPI)

Product
Developers: Digital Design
Technology: ITSM - IT Service Management Systems

As of April 2021, the "IT Director's Command Post (KPI)" is no longer provided by the development company.

2016: CIO Command Point (KPI) Solution Description

IT Director's Command Post (CIO) is a solution for automating risk management and IT service continuity processes, ensuring IT service performance control, timely response to risk events, and detection of threats to IT systems. It consists of an information model of IT services management, regulations and related application software.

Designed for large distributed companies.

Solves the following problems:

  • Build a cost-effective business support model for IT services.
  • Reduce business continuity risks by proactively managing IT services.
  • Improve the speed, accuracy, and efficiency of management response when threats of SLA violation occur (customer satisfaction indicator).