DingTalk

2018: The staff of the companies hates DingTalk

By the beginning of August, 2018 the audience of DingTalk reached 100 million users, about 7 million employees use service that allows Reuters agency to call it the largest messenger for the companies. Alibaba aims to advance DingTalk not only in China, but also in the USA and the countries of Europe, however interferes with it a number of features because of which many workers hate this program.

Discontent is caused by the fact that DingTalk requires prompt reply to important messages and actually allows to monitor movement of personnel. As well as WhatsApp, service from Alibaba informs on whether the message is read by the addressee, but at this DingTalk repeatedly sends notifications to the receiver, including calls on phone and sends the Sms.

Staff of the companies hates the corporate Alibaba messenger as it requires that workers responded to important messages quicker and allows to control movement of personnel

Besides, in a system the functions demanding from employees of daily reports on the carried-out tasks and providing information on the spent means in business trips are implemented. Still employees should note arrival time from work and leaving and also to specify the location if they leave from a workplace.

According to Reuters, in process of growth of popularity of DingTalk the Chinese office workers even more often began to complain on social networks of "inhumanity" and "the destroyed trust" in collective after implementation of service.

So, on the portal of search of answers to the questions zhihu.com in the subject "What It when You DingTalk Force to Use at Work" more than 1 thousand messages are written, and the number of viewings exceeded 7.7 million by the beginning of August, 2018.

About a half of respondents of Reuters of employees is negative to DingTalk while the others did not begin to complain of the application as their company did not include function of marking of time of arrival for work.^[1]

In my environment say that it is necessary to leave that day when the company set DingTalk" — the employee of selling company of luxury goods told the edition, having added that service "segmented its time.

Li Xiaoyang, the former sales agent of the software in Beijing, told that he had to use function of geopositioning DingTalk in the previous firm every time when it met the client and also to use the face recognition scanner for confirmation of visits of meetings.

It was very opposite to me — he was recognized and noted that managers constantly send it notifications through DingTalk.

According to Li Syaoyan, all leadership team irrespective of the level of management considers the priority task to ask from subordinates. Moreover, heads can "pull" employees through DingTalk at the weekend and on a holiday, and "you will not be able to pretend that did not see it".

In a conversation with Reuters the head of the direction connected with DingTalk in Wu Zhao's (Wu Zhao) Alibaba reported that the company decided to create this service after unsuccessful attempt to make the competitor of the WeChat messenger. Selected a niche from Alibaba — the solution of a problem, widespread in China, when workers in the companies do not respond to messages, and then pretend that did not receive or did not notice them.

Developers connect the growing popularity of DingTalk with the fact that service solves organizational problems in the companies and provides the free platform increasing productivity of work to level as at Alibaba. According to Wu Zhao, DingTalk helps the enterprises to be transparent and effective rather, but not to get profit.

The majority of functions in DingTalk are offered free of charge, but users should pay for the equipment, an extra space in the cloud storage, conference calls and third-party services.

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