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Flexbby Pharma CRM

Product
Developers: Flexbby Solutions (Fleksbi of Solutions)
Date of the premiere of the system: 2011
Last Release Date: 2015
Branches: Pharmaceutics, medicine, health care
Technology: CRM,  Call centers

Solution for planning and management of work of field staff of the companies.

Functionality:

  • Management of base of doctors and contacts
  • Management of territories and brika
  • Accounting of the schedule of work of doctors and contacts
  • Management of base of the organizations, drugstores and health facilities
  • Planning of cycles and visits
  • Management of potentials and loyalty
  • Maintaining organization structure of the organization and base of representatives
  • Planning and event management and visits
  • Storage of presentation and promotional materials
  • Integration into e-mail
  • Management of the product directory and food baskets
  • Integration with call center for implementation of remote visits
  • Automatic dialings
  • Mass planning of calls
  • The configured scripts of a talk
  • Call recording