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Forward Billing

Product
Developers: Forward Telecom
Branches: Telecommunication and communication
Technology: OSS/BSS,  Billing systems

Forward Billing is a convergent billing system which is intended for automation of activity of telecom operators of different scale and accounting of consumption of telecommunication resources in the distributed corporate networks. Forward Billing is certified on 25 million subscribers and supports all range of services of the modern telecom operator.

A system is the tool for formation of the complex balanced market offers (packets and products) in the market of provision of services of communication. In addition to tariffing of services of different type and tariffing of traffic, use of Forward Billing allows the modern telecom operator of a message flexible and high-quality settlement with the subscribers, to create and implement flexible the loyalty program, to create competitive market offers, to react quickly to proposals of competitors.

The flexible integration Forward Billing interface allows to organize qualitative joints with the different systems used by the operator (CRM, SD, technical accounting, a financial system, etc.).

Tasks

Using the Forward Billing system the modern operator has an opportunity to solve the following range of problems:

  • Setup and binding to entities of a system of any number of parameters;
  • Batching of services, creation of modern complex offers;
  • Formation of modern tariff schemes on the basis of Piecewise smooth the mathematical model which is the cornerstone of a tasksetter;
  • Use of the multibalance sheet scheme, purpose of separate balances both to separate services, and to package products;
  • Use of the rewards programs, separate bonus balances and accumulators allowing to accumulate the consumed entities.
  • For corporate customers the billing system of Forward Billing offers a set of the functionality allowing to optimize costs for services at the expense of a broad spectrum of programs of quoting of the consumed services and the flexible system of formation of the analytical reporting.

System architecture

The automated billing system of Forward Billing is the difficult multicomponent complex consisting of a set of functional modules. The modular architecture allows the operator to use a personal set of modules of the business challenges, necessary for implementation, facing him at the moment and to gradually increase opportunities in process of development of the company and a range of the offered services.

Important architectural feature of a system is the mnogopotokovost critical on load of the system of processes and also a possibility of their physical diversity of separate servers (horizontal scaling of a system).

Functionality

  • The configured system settings
    • The system of billing allows to make adding and setup of rules of display for any set of parameters. These parameters become attached to different entities of a system, such as partner, contract, subscriber application, service and additional service. The configured settings can store in themselves as the service information (technical parameters of this or that entity), and information used further for work with data (the statuses, information parameters, the calculated parameters, etc.).

  • Batching of services

    • Convergent billing (convergent billing system) allows to make grouping and batching of the services offered by the operator according to the configured rules of mutual use of these services. The structure of storage of services used in a system allows the operator to unify and standardize schemes of providing complex services that, in turn, reduces time of development and removal for the market of new offers.

  • Piecewise smooth tariffing

    • In an automated billing system of Forward Billing the so-called piecewise smooth model is applied. This method gives a big range of opportunities for support of the different tariff schemes used by modern operators. Flexible configurations of tariff plans with support of version control of storage allow to bring in the friendly interface quickly on the market offers.

  • Mnogobalansovost

    • The Forward Billing system supports use of several balances (monetary and material), tied to different entities. A system allows to configure a priority of use of these or those balances for implementation of flexible tariff and marketing policy.

  • Rewards programs, accumulators

    • One of marketing advantages is the possibility of setup in the system of accumulators — the special objects capable to keep account and control of accumulation of separate indicators. The configured thresholds of accumulators are used further in rewards programs for charge of these or those bonuses to subscribers.