| The name of the base system (platform): | Genesys Contact Center |
| Developers: | Genesys |
| Last Release Date: | 2014/09/15 |
| Technology: | Call centers |
Genesys Proactive Customer Communications is support system of mobile marketing. The technological solution - the instrument of drawing attention of target audience, receiving new clients and increase in loyalty of the existing buyers.
Advantages
- The application supports work in voice, the SMS channel that significantly increases performance of resources.
- A system provides simplicity and availability of integration of the platform of contact center with an internal CRM system.
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