| The name of the base system (platform): | Genesys Contact Center |
| Developers: | Genesys |
| Technology: | Call centers |
Genesys Voice Platform is the software solution providing efficiency of processing of incoming calls and also collection of information for development and deployment of the next generation of applications of the voice customer service expanding possibilities of automatic self-service it is far for a framework of opportunities of the traditional IVR systems.
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