| Developers: | Hewlett-Packard (HP) |
| Technology: | BPM |
The HP solution of Business Process Monitor is used for control of such transactions as payment acceptance, a balance request through the system of self-service, registration of new clients, change of tariff plans, registration of customer appeals and many other. As actions of users generate a set of the requests passing through such technology components of IT infrastructure as firewalls, switches, balancers of loading, Web servers, application servers and DBMS, the module of HP Business Process Monitor are checked first of all by correctness of the responses arriving on requests, fixes response time of applications and indicators of their availability.
HP BPM estimates performance of applications, in particular in remote areas, and helps to take measures for correction of a situation in case of need quickly. In addition to problems of service of subscribers of HP of Business Process Monitor it is applied to monitoring of daily transactions, such as, for example, client applications of e-mail or management of a farm of virtual servers.
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