HP IT Performance Suite

The HP company provided in June, 2011 a software package which will allow directors of information services to control also time management, qualities and expenses on information technologies.

In a modern IT environment there are two groups of essential tasks:

• Cloud computing, virtualization and mobile devices promptly change a landscape of IT, requiring new methods of delivery of services and also new management models business processes and finance.
• Support of implementation of business strategy, increase in effectiveness and expense reduction.

Software package of HP company — IT Performance Suite — helps to solve these problems, providing the detailed overview of the major key indicators of effectiveness. These valuable data allow the directors of the IC and technical leads of other levels participating in conversion of the organizations to the innovation enterprises to estimate quickly effectiveness of the activity and also to distinguish and fix the problems interfering increase in efficiency.

CIO Edition Standard

Directors of the IC need to rebuild constantly work of IT department according to the changing priorities of the enterprise and to provide payback of the total costs of IT.

The complex of HP IT Performance Suite is optimized using the preset configurations, each of which is expected the IT heads executing a certain role in the organization. The CIO Edition Standard configuration is intended for the first role — directors of the IC —. In this edition of a complex the main opportunities allowing to perform the overview of a financial position of IT department, to control a status of all program systems used in it and also to manage effectiveness of work of the organization in terms of production capital investments are collected.

Basic functions of a complex: financial planning, project and portfolio management and asset management.

The new component — HP Executive Scorecard is a part of CIO Edition Standard. It automates collecting and data analysis, coming from complex components to the consolidated data model — IT Data Model. This model is based on the open scheme which will help developers of third-party data sources to transfer data to the uniform dashboard displaying IT metrics. IT Data Model includes the most complete list of key indicators of effectiveness of IT department, and the director of the IC and heads of lower levels can control them using the balanced scorecard.

The approach based on the balanced scorecard allows the director of the IC to monitor efficiency of activity of IT department, to measure its effectiveness and to report on indicators by the following parameters:

• expense reduction — a share of the used software licenses; economy of the means spent for business service; expense reduction due to reduction of number of the managed projects and assets;
• business strategy execution support — a share of the projects directly related to accomplishment of corporate tasks; capital costs in comparison with operating rooms; level of innovations;
• the leadership in IT investments — projects with risk of an exit for a budget framework; real expenses in comparison with planned; average expenses on delivery of IT services counting on each customer; the budget selected for IT in comparison with total income of the company;
• execution of projects — a share of the projects performed according to the diagram; the problem projects requiring urgent intervention; deviations from the diagram of implementation and unsuccessful projects;
• efficiency — terms of an output to the market of new products or services; average time of a project startup; average time of purchase;
• status of processes — the number of the devices which are under repair; an average term of service of the operated equipment;
• efficiency of personnel — coefficient of load of personnel; a share of the employees working incomplete day; a share of the project works performed using external resources.

Using an online service of CIO Assessment tool for HP IT Performance Suite CIO Edition Standard customers can quickly estimate the current level of a maturity of the processes of control of effectiveness and take the first step to management of IT department as business.