Hikvision Hik-ProConnect

Main article: SaaS - History. Philosophy. Drivers of development

2020: Presentation of the Hik-ProConnect

On November 17, 2020, the company Hikvision announced the launch cloudy of the Hik-ProConnect platform for remote configuration of security systems, remote verification of the status of devices and solving various problems in the operation of equipment, as well as remote management of the system with the permission of its direct owner. The platform is intended for specialists of installation organizations and integrators. cloud service New and existing loyalty program Hikvision Partners Club members with additional authorization can take advantage of the Hik-ProConnect. To sign in to the Hik-ProConnect, specialists can use the same account as for the loyalty program.

With the help of one account on the Hik-ProConnect platform, specialists can manage security systems at several sites at once, check their condition and eliminate errors without physically visiting the client. Work with the system is carried out through an intuitive web interface or a mobile application from anywhere in the world in the presence of the Internet. Access to work with devices is provided after authorization of the technician by the client. Connection security with Hik-ProConnect is ensured by international industry standards and security protocols.

The Hik-ProConnect platform provides users with prompt information about any events and failures in the system, indicating the specific object, place and device where the problem occurred. The specialist can remotely update the firmware, configure the necessary functions, activate the necessary elements of the security system, as well as put the object on guard or remove it from it at the request of the client.

For easy use with the platform, you can set up accounts of different levels of access, such as administrator, account manager, object manager, etc. A platform administrator can quickly assign tasks to employees, monitor progress, change access levels, and more.

Key features of the Hik-ProConnect platform for technicians:

• reduction of number of trips to the facility
• Customer Savings
• Saving Security Maintenance Time
• Easy-to-use IT security infrastructure, fast consolidation of individual devices into a single system