Holographic virtual assistant

On May 27, 2019 the Accenture company announced creation of the holographic virtual assistant to a workshop of innovations of Liquid Studio Accenture. On development of a prototype left about a month.

Prototype of the holographic virtual assistant

Such virtual assistant the monitor or the robots who became boring to all draws much more attention, than standard touch-screen. You see before yourself a 3D projection of the android who talks to you, moving lips and expressing emotions. If necessary additional images, for example, the goods interesting you or navigation on surrounding space are output to projections, - Arseny Kondratyev, the head of Liquid Studio Accenture Russia tells.

Liquid Studio connected the microphone to the hologram. Sound processing was one of difficulties – during the work of the virtual assistant in a trading floor can stir excess voices. The problem managed to be solved the directed microphone and separate algorithms back-end of development on Java.

The microphone transmits the text through the platform on speech recognition in the dialogue engine which aims to build communication with the person naturally, i.e. avoids language of commands or standard "sorry, I did not understand you, repeat". The camera which will recognize when to begin a conversation is connected to the hologram, and analyzes emotions of the person during dialog.

We managed to integrate all components among themselves and to achieve intelligent dialog, without stupor and hitches, - Arseny Kondratyev notes.

Development potentially has broad application

According to him, development potentially has broad application – in retail, the banking sector, the organization of exhibitions, in the museums, etc. Especially as interest in virtual assistants grows, new scenarios of their use are looked for.

Due to the development of the integrated technologies there was an opportunity to develop qualitatively new virtual assistants. Good speech synthesis, normal maintenance of dialog, fast work – all this allows to bring closer the assistant to the real person, and at times even to bypass it as work. As a result the consumer sees advantage and begins to address more often virtual assistants, and business begins to develop this direction more actively, - Kondratyev adds.

For example, using virtual assistants it is possible to pick up a product under the tastes and preferences, and then to receive a route to it. Obtain more information on the selected goods, having shown it to the assistant: see ratings, recommendations about joint products and relevant actions. And also to receive the expert help in the choice of a product or service.

According to Arseny Kondratyev, a number of the companies showed interest in development and creation of a pilot sample of the virtual assistant.