| Developers: | Halyk bank of Kazakhstan |
| Branches: | Financial Services, Investments and Auditing |
2023: App crash 'nullified and arrested' users' accounts
On April 14, 2023, it became known about a technical failure in the Halyk Bank of Kazakhstan mobile application, as a result of which the available funds were not displayed on customers' accounts. The credit institution confirmed the problems, but assured that they were short-term.
 | Yes, there was a slight technical failure. Now everything is working properly. For 15 minutes it lasted. This happens sometimes for everyone, - the press service of Narodny Bank told Interfax, without naming the cause of the malfunction. |  |
The bank said that the funds of individuals and legal entities are safe.
According to the news agency, users of the Homebank application complained that during the failure, the available amount was not displayed in the accounts - the balance was zero. Also, some users allegedly arrested accounts.
According to the National Bank of Kazakhstan, "Halyk Bank" as of January 1, 2023 took first place in terms of assets among 21 banks in the country. By April 2023, the People's Bank of Kazakhstan is controlled by the daughter and son-in-law of the first president of Kazakhstan Dinar and Timur Kulibaeva through Almex Holding Group JSC (69.52%), the nominal holder is The Bank of New York with a share of 28.51%. The bank's shares are traded on Kazakhstan Stock Exchange (KASE), GDR - on London Stock Exchange (LSE) and Astana International Exchange (AIX).[1]
Notes
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