IBM Tivoli Netcool

IBM Tivoli Netcool is family of solutions and it is intended for the integrated management of networks of telecom operators or large enterprises, by IT infrastructure. It provides monitoring of failures, localization of the faults and layer management provided service (SLA) in real time.

IBM Tivoli Netcool provides availability control, performance and safety of provision of services in all technology areas of infrastructure, including networks (IP, ATM, FR), mobile communication, the IP telephony, operating systems and servers, business applications, security aids, etc.

The solution allows:

• the integrated control of functioning of the used network equipment, the applied systems and network services;
• formalize procedures of information exchange between divisions of the company and reduce time of localization and liquidation of faults;
• optimize use of network resources due to consolidation and information representation for statistical and historical analysis;
• provide vision of key performance indicators (KPI) and operational metrics of IT infrastructure;
• create a technology open platform for rapid implementation of new services and integration of the new equipment.

Solutions form combination of software products of the IBM Tivoli Netcool family and are submitted by several product lines which provide end-to-end management of all infrastructure at the level of providing business services.

Use of tools and IBM Tivoli Netcool technologies gives the chance to collect data at all levels of IT infrastructure, to consolidate their reflection in real time on flexibly configured consoles, to analyze information, to provide the automated reaction to the taking place events, to transfer information to other OSS components and to inform key contractors on the problems capable to influence ensuring business.

Products and solutions IBM Tivoli Netcool

Netcool/Realtime Active Dashboards (Netcool/RAD) provides the qualitative and quantitative description of services and defines their interdependence from the existing operational infrastructure. For implementation of production requirements of Netcool/RAD contains the formalized description of information service model and also methods of obtaining information and procedures of its analysis for determination of an impact of the providing service which had by different types of events on process.

Information getting to Netcool/RAD through the distributed system of collecting and event handling of Netcool/OMNIbus executing a role of an information resource together with the service model implemented in the Netcool/RAD server allows to perform active condition monitoring of process of provision of services and to announce quality degradation of service or its possible non-performance.

Micromuse Netcool/Omnibus is the software platform used for creation of the centers of operation and support of transactions (OSS) and quality control systems of provision of services. Micromuse Netcool/OMNIbus implements functions of acceptance, processing, storage and transfer of operational information in the course of solving of tasks of management and maintenance of network and information infrastructure. The software package represents the hierarchical structure providing component interaction of a system among themselves on data networks on the basis of the standardized protocols and interfaces using methods of cryptographic protection of the transmitted data.

Netcool/Precision for IP Networks is the system providing the solution of a complex of tasks of management in the distributed heterogeneous networks including creation and visualization of network topology, ensuring relevance of the status of network devices, localization of faults on the basis of methods of topological correlation of events and automation of managing transactions. Technology advantages of IBM Tivoli Netcool

Fault Management is a management system for failures (Fault Management System). The solution of centralized operation by failures in IT infrastructure of telecommunication company focused on agreement performance about availability of key consumer services.

Main Features:

• Monitoring of network

• Monitoring of OS of servers

• Monitoring of availability of services

• Configuration management of network devices

• Automatic opening of incidents in a system service-desk

• Analysis of influence of incidents on services

• Control of SLA (Service Level Agreement, Agreement on the Level of Service)

Advantages of IBM Tivoli Netcool

Ensuring business continuity

IBM Tivoli Netcool provides end-to-end pro-active monitoring of availability, a status and performance of processes, critical for business, allowing the organizations to solve assigned tasks more effectively.

Cost reduction and increase in efficiency

IBM Tivoli Netcool allows to manage difficult heterogeneous infrastructures as a single and effective system, consolidates managerial resources. Intellectual diagnostic aids allow to detect and isolate quickly fault that reduces time of possible idle time.