Developers: | Apple |
Date of the premiere of the system: | September 2023 |
Branches: | Electrical and Microelectronics |
Technology: | Tablets and smartphones |
Content |
2023
iPhone 15 burns out screens, erases contacts and photos
In mid-October 2023, 15 owners smartphones Apple iPhone began to receive complaints about various problems with these devices. In particular, users are faced with rapid burnout of the device screen, spontaneous removal of contacts and photos.
The problem of display burnout affects the iPhone 15 Pro Max model. It is reported that on the OLED panel of these smartphones, after a certain period of operation, traces of application icons and other interface elements remain, which, as it were, permanently crash into the matrix. It is impossible to get rid of such artifacts: in particular, clear contours and faded application icons on the main screen appear.
As of October 17, 2023, there is no clarity on exactly what is causing the problem and why it affects only the iPhone 15 Pro Max models. As the iMore resource notes, OLED screens are prone to burnout, but technology companies have found ways to mitigate this problem to such an extent that it has practically lost its relevance. For example, LG says on its website that on OLED TVs, under certain conditions (with a long display on the screen of a static image), a temporary residual image may appear.
It has been suggested that the problem may be related to the ultra-bright screen of the iPhone 15 Pro Max, which may have a brightness of more than 2,000 nits. In addition, the negative effect can be increased due to overheating of the devices.
As for the spontaneous removal of contacts and photos, owners of Apple devices who have updated the operating system to iOS 17.0.3 faced this bug. Some users also complain about arbitrary reboots of the devices. In this case, the problem is programmatic in nature.[1]
Overheating, cracking and noise in the speakers. Users throw Apple complaints about defective iPhone 15
In late September - early October 2023 Apple iPhone , numerous complaints about these began to arrive from the owners of 15. smartphones Users have encountered various problems. In particular, some talk about overheating devices, while others complain about the quality of the built-in speakers.
Owners of the iPhone 15 report that at high volume the sound wheezes and rattles, distortion and cracking are clearly heard. In most cases, the defect affects the earpiece. Owners of various versions of the iPhone 15 faced a problem. Some consumers claim that at their request, Apple acknowledged the existence of a marriage: for example, a TikTok user under the nickname Milesabovetech reported that the Cupertino-based company twice replaced its iPhone 15 Pro Max in response to a complaint related to a crash in dynamics.
"My iPhone 15 Pro Max arrived on debut day and out of the box the speaker is at full volume during calls rattling and sounds like it's got fluid. The same applies to music at a volume above 80%, "complained one of the users. "In my experience, the sound rattles or crackles in certain videos or in certain frequency bands," wrote another iPhone 15 owner.
As of early October 2023, there is no clarity on whether the hardware or software is defective. But many users say that the problem persists even after the device is replaced: this may indicate flaws. software
At the same time, Apple has already solved the problem of overheating the iPhone 15. The company released update operating system iOS 17.0.3 (build 21A360), which fixed an error that led to excessive processor load and an increase in temperature. The 423.2 MB update is available for download.[2]
Critical Device Issues
The new iPhone has already found critical problems, in particular, with overheating. This became known at the end of September 2023. It is noted that the phone begins to "bugger" immediately after the first activation.
According to Gizmochina, the A17 Pro chip manufactured by TSMC heats up in everyday use. The A17 Pro is Apple's first 3nm chip in the world and TSMC is believed to be having difficulty with the 3nm process. Therefore, users suspect that Apple has lowered its quality standards in the production of the A17 Pro.
A Revegnus insider has shared a snap of the iPhone 15 Pro heat map, which shows the area around the A17 Pro chipset is the hottest, with temperatures reaching 48C. This temperature is enough to get a burn of the first degree. At the same time, the iPhone 15 Pro lacks a cooling system.
It's crazy. The iPhone 15 Pro can reach temperatures up to 48 ° C. Apple fire dragon - he wrote on the social network X (ex-Twitter). |
According to another version, Apple has increased the power of the A17 Pro chip to achieve the desired results in tests, but such an increase in power consumption can lead to a reduction in battery life, as well as faster heating of the phone.
In addition, Apple customers have discovered that without a case, the frames of the iPhone 15 Pro can change color. Apple's technical support acknowledged the problem and announced a way to solve it.
On the iPhone 15 Pro and iPhone 15 Pro Max, fat from the skin can temporarily change the color of the outer frame. By wiping the iPhone with a soft, slightly damp fabric without lint, you will restore it to its original appearance, the recommendations say. |
Also, users complain about various kinds of defects when assembling the device. First, according to buyers, the phone does not stand the "bend test" and can be broken with your bare hands. Photos began to appear on the network, which show, firstly, not a very high-quality assembly, which is expressed in the uneven fit of the screen to the body, and secondly, poor-quality painting.[3]