Infor Coleman AI

Main article: Defining Business Intelligence

Coleman - Enterprise-level AI platform for Infor CloudSuite applications with industry-specific support (positioned as a competitor to IBM Watson).

The Infor Color AI platform is a complete machine learning solution that operates at a pre-business application level. Coleman AI collects and analyzes data within the enterprise and, using ML algorithms, improves the efficiency of various business processes - such as task management, forecasting the effectiveness of advertising offers, warehouse and inventory management, optimization of fleet routes, forecasts for preventive maintenance of production equipment, and adjustment of production plans.

The artificial intelligence of the platform is trained on data from the enterprise network, corporate graphs and data sets characteristic of a particular industry. The solution supports various dialog interfaces, can analyze text, voice and images.

The Infor Color AI platform can interact with the company's BI and analytical systems and offers all the necessary tools to support management decisions. The automation of routine workflow optimization tasks allows you to free up employee resources and direct them to solving creative tasks.

2021: Infor Coleman AI Availability for Microsoft Teams

On November 3, 2021, a company Infor specializing in industry cloudy solutions announced that Infor Color AI Digital Assistant for Microsoft Teams is now available to all users. Customers who use Teams have access to digital assistant skills, chat, and natural language functions. The Infor Color digital assistant was previously available through, web browser Infor mobile application Go and. Amazon Alexa

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From the moment the application is shared, Infor clients can communicate with Infor Color through Microsoft Teams. This will help facilitate the introduction of a digital assistant in companies that already use Teams in their daily work.

Infor customers interested in the application can activate it directly from the Teams store. Existing customers will first need to activate the service through Infor Support.

The Infor Coleman Intelligent Digital Assistant implements a dialog interface on the Infor OS platform, which underlies the Infor CloudSuites solution. The assistant offers a set of customized skills, chat and natural language processing (NLP) functions.

Coleman uses advanced conversational UX and natural language processing capabilities, complemented by deep industry knowledge, to communicate and listen, and for the foreseeable future - and analyze images. All this is to increase the productivity of company employees.

Infor Color Digital Assistant can increase staff productivity by:

• Counseling. The assistant can provide users with analytical data that facilitates decision-making.
• Empowering. Infor Color can act as a partner, empowering people to do their jobs and providing information at times critical to decision-making.
• Automation. It can take on small repetitive tasks so that system users can focus on more important work.
• Live dialogues. The assistant is easy to use thanks to a well-thought-out human interaction system.

"In a post-and-use environment pandemics remote operation , collaboration platforms like Microsoft Teams are becoming increasingly important. The introduction of the Coleman digital assistant into this ecosystem is a clear confirmation of Infor's desire to meet current technological trends. We are pleased to offer our customers the opportunity to use a single chat platform to collaborate with colleagues and to access working information through protected an application such as Infor Coleman for Microsoft Teams, " explains Vignesh Subramanian, Infor Coleman Product Director.

Infor Coleman artificial intelligence features are easily accessible to users because they are implemented on the Infor OS enterprise application platform. Infor Color is directly integrated with other platform services in the field of security, integration, mobile communications, low-code development and customer service.

2018: Sharing the Infor Coleman Virtual Assistant

On December 3, 2018, Infor announced the opening of shared access to the Infor Color virtual assistant. The Infor Coleman AI platform for deploying machine learning (ML) models was also introduced. It is expected that the platform will be available in the spring of 2019.

Infor noted that the purpose of Infor Coleman is to significantly increase the productivity of human labor due to high-quality recognition of natural speech and increased availability of the Infor CloudSuite solution . From the end user point of view, the Infor Coleman Virtual Assistant can significantly improve the situation with satisfaction from work and individual productivity.

According to the developer, the virtual assistant Infor Coleman is the first of a series of products produced under the common brand Coleman AI. Infor Color implements a dialog interface for the Infor OS platform, which is the basis of Infor CloudSuite solutions. The platform allows you to create skills applications for the assistant, provides voice navigation, control and maintenance (UX), as well as natural speech processing (NLP).

The virtual assistant Coleman supports dialogue UX and natural speech recognition - all taking into account a deep industry specialization - to exchange replicas in chats, synthesize their own phrases and perceive what a person says. In the future, the ability to automatically recognize images will be added.

"According to research, McKinsey on average, about 20% of the working time of company employees is spent searching for information or a specific person who can help them with the task. With the ability to quickly find the right data, automate repetitive activities, and optimize workflows, Coleman can make it easier to perform and dramatically improve employee productivity. As a result, all this can significantly reduce the company's labor organization costs. " 'Rick Ryder, Infor Coleman Product Director '

By the end of 2018, it is planned to hold a integration virtual assistant Coleman with a service, Amazon Alexa for Business Infor emphasized. Alexa for Business includes tools for managing devices with an installed assistant, Alexa connecting users, configuring system "skills" and implementing on protocols safety all used smart devices.

Customers using Infor OS will be able to use the Infor Coleman Virtual Assistant as they move to the sharing phase. In December 2018, Infor also demonstrated the typical "skills" of the system involved in solutions such as Infor CloudSuite Distribution (CSD), Infor CloudSuite Industrial, InforCRM, Infor LN, Infor M3, Infor CloudSuite Financials & Supply Management (CSF/FGlobal ResM), Infor Humor.

Infor Color AI is a global ML platform that operates at a pre-application level. It implements the mechanisms of data mining and machine training necessary to improve the business processes of the enterprise.

According to the developer, the Infor Coleman AI platform effectively uses huge amounts of enterprise data to meet the needs of company employees and expand the functionality of connected intelligent devices. The architecture-level platform is focused on business users who do not have special technical skills. At the same time, it is based on highly specialized industry data. The model environment on the Infor Coleman AI platform is simple enough to understand and does not require such serious theoretical training and practical experience to start work or the same time and effort to achieve the result as other AI tools. This solution focuses on the usability of the system and the built-in mechanisms of interaction with other enterprise applications, so it is easier for users to work with the resulting data sets - it is easier to understand them, see relationships and evaluate reliability.

"The Infor Color AI platform helps customers perform better data analysis and creates a favorable environment for raising such questions that previously simply could not come to their minds. With it, you can automate tasks that have not been protected from errors before. This, in turn, allows companies to save money by preventing potential problems or using potential opportunities more quickly. " 'Rick Ryder, Infor Coleman Product Director '

2017: Description

According to September 2017, Coleman collects data and uses machine learning mechanisms to increase the efficiency of business processes, such as material and technical resources management and warehouse accounting, transportation route compilation and forecasted maintenance. Using artificial intelligence, the system generates recommendations for users to increase the speed and quality of decisions.

Coleman helps optimize staff performance through four main mechanisms:

• Dialogue mode: Interactions in the form of dialogue are more natural, effective and convenient for users.
• Enhancement: The platform becomes a personal assistant and significantly increases the ability of each employee to solve current problems, supports the function of recognizing natural speech and images.
• Automation: The platform takes control of small, repetitive, uniform tasks, allowing you to concentrate on key points in your work.
• Recommendations: The system provides smart recommendations to facilitate decision-making.

AI collects data and uses machine learning mechanisms to improve the efficiency of business processes, such as logistics and inventory management, route design and preventive maintenance. Using artificial intelligence, the system generates recommendations for users. In simple terms, Coleman helps you make the best decision at a time. For example, in the case of logistics, it allows you to analyze video from drones and make more optimal routes taking into account weather conditions, traffic and other parameters. In such a situation, the tasks of regular employees change: instead of routine repetition of operations and "manual" digitalization of the company, they train artificial intelligence to perform these actions with greater efficiency.