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Infor Concierge

Product
The name of the base system (platform): Infor Ming.le
Developers: Infor
Date of the premiere of the system: September, 2017

Infor Concierge is the instrument of self-service for clients of Infor. Simplifies access to the key websites, content and information resources of the company. Infor Concierge is intuitive service with modern interfaces and the round-the-clock operation mode. Does not require additional payment for the clients who signed the agreement Infor Maintenance or Infor Subscription.

The Infor Concierge application is developed based on the Infor Ming.le platform which allows to create contents of the homepage of a corporate portal taking into account a role in the organization and to display data from different ERP systems in one place. Users can configure a type of the homepage at discretion, set different access rights to it for different employees and instantly obtain information on services and solutions of Infor which use. Besides, through the application it is possible to make calls and to send e-mails to the relevant staff of Infor and also to communicate with other users in the section of Infor Communities. Members of Infor Customer Experience Board — the global community of clients which is taking part in improvement of CX products and solutions of Infor took part in development of Infor Concierge.