Just AI Conversational Platform (JAICP)

The main articles are:

• Speech Recognition (Technology, Market)
• Speech technology: On the path from recognition to understanding

Just AI Conversational Platform (JAICP) is an enterprise-level platform created to develop conversational solutions of any complexity: AIboats-, virtual assistants and skills for them.

2022: Yandex SpeechKit Cloud Integration

On September 20, 2022, the company Just AI announced integration Yandex Cloud with solutions for launching voice AI projects in the customer's loop. Now users of the service for speech recognition and synthesis Yandex SpeechKit will be able to deploy full-scale voice AI projects not only in, but also in cloud their own contour.

Just AI Conversational Platform (JAICP)

According to the company, integration allows you to create turnkey virtual operators for contact centers, voice assistants for business and implement any voice projects for informing, leading generation, returning and retaining customers.

SpeechKit Hybrid speech recognition and synthesis technology (ASR/TTS) from Yandex Cloud has received integration with the voice assistant logic and intelligence development platform - Just AI Conversational Platform. The set of technologies deployed in the customer's loop from Yandex Cloud and Just AI allows you to manage the scalability of the voice project, control the process of processing and synthesis of speech, as well as fulfill the requirements for the security of personal data. This approach is especially relevant for companies from the banking sector, the public sector, telecom, insurance and retail - industries where communication with customers is related to the processing of personal data.

Many companies - for historical reasons or increased data security requirements - prefer to keep IT under their control. Installation of on-premium technologies - for September 2022, one of the popular requirements of companies from the enterprise segment. When implementing voice projects, customers from the field of finance, retail, insurance think about what data will be used in the client's dialogue with the robot: name and address, financial or other sensitive information. Just AI solutions are designed for installation both in the loop and in the cloud, but modern ASR/TTS services are part of the cloud world. But for many customers, it is fundamentally important that both the dialog platform and ASR/TTS systems used in the voice project are installed in the loop. Yandex SpeechKit Hybrid is the answer to this market need. told Svetlana Zakharova, head of the department for work with clients and partners Just AI

The Edge Computing approach is common in the market, in which computing is carried out not only in the cloud, but also closer to data sources and consumers. This is due to customer needs. For example, the need to meet additional data security requirements or no delays. In this situation, Hybrid products are the best solution. Their use does not involve the rejection of cloud computing, but rather is a response to the current needs of the business. Cloud and hybrid solutions logically complement solutions located in the user's contour. told Maria Anikanova, Director of the Yandex Cloud Partner Department

Yandex SpeechKit Hybrid gives customers the opportunity to choose the best option for voice projects based on business infrastructure requirements and ASR/TTS technology capabilities. For example, one of the key financial voice assistants in the Russian market, developed on the basis of the Just AI platform and Yandex Cloud services, uses end-to-end customer data. But in a dialogue with a robot, a person does not need to give an account number or address. Cloud services solve the problem of traffic turbulence and help to mitigate the impact on the business of peak loads. At the same time, data that passes directly through voice solutions often needs additional security. SpeechKit Hybrid is based on Docker containers, which are suitable both for all security requirements and for effective data management.

Just AI and Yandex Cloud operate on a single window basis. The partnership goes beyond documentation and technical integration. Just AI is responsible for delivering all technologies to the customer, installing and monitoring the health of the solution components, monitors regular updates through LTS releases. A dedicated team of Just AI and Yandex Cloud specialists supports projects based on Yandex SpeechKit Hybrid.