| The name of the base system (platform): | Microsoft Dynamics CRM |
| Developers: | Microsoft |
| Date of the premiere of the system: | 2015/12/01 |
| Technology: | CRM |
Dynamics CRM 2016 is the solution for customer relationship management.
On December 1, 2015 the Microsoft company announced release of Dynamics CRM 2016. A system is available to users around the world. Dynamics CRM 2016 received the upgraded analytical tools, services for mobile work, the functionality for increase in productivity of business is expanded. It is available cloud and local versions.
Screenshot of the program window, 2015
Key properties
- Dynamics CRM 2016 will provide to sales, marketing and service specialists a possibility of fast decision making. The service of machine learning Azure Machine Learning integrated into Dynamics CRM 2016 allows to make the personalized recommendations about goods, to increase sales level and more effectively to solve problems of clients.
- This version of Dynamics CRM will allow to estimate front lines offline - opportunities for mobile employees irrespective of with what devices they work. Dynamics CRM 2016 will allow to create the mobile applications based on tasks which will provide the single interface to the employees working "in fields" at customer interaction.
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