Microsoft Surface Pro 4

2018: The tablet is frozen for temporary elimination of a problem

In February, 2018 it became known that owners  of Surface Pro 4  from  Microsoft  "treat" the tablets in the freezer. As reported  the The Verge portal, freezing helps to solve for a while a screen flicker problem which owners of tablets faced.  After ten minutes in the freezer the device can use about half an hour.

Judging  forums of technical support  of Microsoft company, this problem disturbs users already over a year. On the majority of devices on which it arose guaranty period already expired. Statistics of appeals to the company says that not less than one and a half thousand owners  of Surface Pro 4 tablets faced a similar problem.

  As it became known, screen flicker arises because of problems with the hardware and is shown after heating of the device during operation. This fault cannot be solved by a software update.

The representative  of Microsoft  reported  to The Verge that the company "knows of this problem, and it carefully monitors a situation". He advised all users who faced this problem to address in technical support service.

Some users told that replacement of devices after the expiration of guaranty period cost them  $800 though according to the data provided on the website  of Microsoft, replacement of the screen costs  $450. 

Surface Pro  are advertized and on sale at the price of devices of a premium class. Therefore Microsoft  should react respectively and take measures or propose the solution. And if the problem really in the equipment, the company should recall the rejected devices — one of injured buyers  of the tablet considers.

So far it is unknown whether users will file a lawsuit against  Microsoft,  but, it seems, that the company should replace devices or to try to repair them.^[1]

2015 Announcement of the flagman Microsoft Surface Pro 4 tablet

On October 6, 2015 the official announcement of the flagman Microsoft Surface Pro 4 tablet computer took place. It differs in advanced technical filling and the thin body.

The Microsoft Surface Pro 4 model is completed with the 12.3-inch screen with   the resolution of 2736 x 1824 pixel (267 ppi), PixelSense technology and a cover plate of Gorilla Glass 0.4 mm thick.

Microsoft says that Surface Pro 4 is 50% faster, than MacBook Air

The display will recognize 1024 extents of clicking by the Surface PEN stylus. The last, according to developers, is characterized by enhanced accuracy and can do within a year without recharge. It is noted that the special Touch Chipset chip developed in Microsoft is responsible for work of a touchscreen and processing of clicking as the stylus.

As a hardware basis of innovation different processors of the Intel Core family of the sixth generation (Skylake) can make graphics of Iris Pro which supports reproduction of 4K-video with a frame frequency up to 60 fps, at the same time broadcasting it on three computer monitors. In more budget versions of Microsoft Surface Pro 4 graphic accelerators of Intel of HD 515 and Intel of HD 520 are used. Microsoft says that Surface Pro 4 is 50% faster, than MacBook Air.

Thickness of the Microsoft Surface Pro 4 body is only 8.45 mm

Depending on a tablet configuration its hardware can include from 128 Gbytes to 1 Tbyte of memory on the solid state drive, 4, 8 or 16 Gbytes of OZU and two cameras — the main 8-megapixel with an auto focus and frontal with a 5-megapixel array. The device is capable to write videos with   the resolution up to 1920 x 1080 points.

Dimensions of a product make 292.1 x 201.4 x 8.45 mm, weight — from 766 grams. The body of a product is completely metal. There are modules of wireless communication Bluetooth 4.0 and Wi-fi, USB 3.0 port, the slot for removable media of microSD, the 3.5-mm connector for earphones, Mini DisplayPort port, the light sensor, the accelerometer and a gyroscope. From the rechargeable battery the tablet is capable to work till 9 o'clock in video playback mode.

Comparison of Microsoft Surface Pro 4 with main competitors, data of TAdviser

The connected  Type Cover keyboard underwent changes: except smaller thickness it received the touchpad, bigger on the area, supporting up to five simultaneous contacts and also the fingerprint scanner necessary for functioning of authorization in Windows Hello. The Windows 10 operating system is the program cornerstone of innovation.

The beginning of sales of Microsoft Surface Pro 4 is planned for October 26, 2015. The tablet will cost from $900.

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