Developers: | Minit |
Date of the premiere of the system: | 2013 |
Last Release Date: | 2021/10/15 |
Technology: | BPM, Data Mining |
Main articles:
Minit is a Process Mining system that is based on process mining technology and combines it with related areas such as customer interaction, social analysis, and organizational analysis.
2019: Minit 4.0
According to information for December 2019, Minit 4.0 is software, the dominant deployment architecture of which is a local server implementation. There is also a cloud version in Microsoft Azure.
Minit automatically analyzes processes based on data from logs that are generated by working in different information systems:
- ERPs (e.g. SAP, Oracle, Microsoft).
- CRM (for example, Salesforce).
- Customer Service (e.g. ServiceNow).
Minit software is offered for solving problems in various areas of economic activity:
- For banks. To analyze end-to-end sales and find cross-selling and add-on opportunities. To search for financial risks in real time (fraudulent actions including).
- For health care. To find vulnerabilities and costs in the process of managing healthcare facilities and coordinating the provision of medical care to patients.
- For retail. To increase revenue, effectively manage resources (financial and human) and increase customer loyalty, by accelerating processes and implementing relevant solutions.
- For production. Monitor demand fluctuations, monitor performance and resource utilization.
- For IT. To ensure complete transparency of the entire process - design, development, testing, release of the finished solution and minimizing the development of negative scenarios.
- For telecommunications companies. To increase customer loyalty by optimizing the service process and paying for services.
- For logistics and transportation companies. To achieve efficiency in supply, maintenance and other strategic processes for the industry.
- For energy companies. To identify and eliminate deficiencies in a timely manner, quickly respond to changes in regulatory requirements and monitor their implementation.
- For the public sector. To meet the needs of citizens by identifying vulnerabilities and shortcomings of voluminous and complex processes.[1]