Mototelecom Avtoobzvon

Mototelecom Avtoobzvon, can ring round in parallel in the programmable automatic mode unlimited number of patients according to lists or databases, to pronounce in advance programmed information and to suggest to listen to the additional information or to connect to the operator.

It also provides a number of useful tools in work: telephone recording; formation of statistic reports, determination of the subscriber fax machine and sending the fax message, remote administration of a system using the intuitive web interface which use does not require special preparation and preliminary training. In addition, Mototelecom Avtoobzvon can be applied to the solution of the most various tasks, for example:

• Holding different polls with fixation of answers;
• Holding advertizing and marketing campaigns;
• The notification of clients about changes in a company performance, etc.;
• News informing;
• The emergency notification from abnormal services in emergencies;
• Reminder on need of holding actions;
• Voice message about the account status at the request of the subscriber;
• The automatic notification at the request of the subscriber about variable parameters (currency rates, information on weather, etc.)

Specific Features:

• The number of simultaneous campaigns of autocall-down (tasks) and simultaneous calls is not limited.
• The web interface compatible to all widespread browsers creates program and platform independence and provides secure access to system management from any computer.
• A system can be also used for automatic mailing of facsimile messages and the SMS.
• A system has an opportunity to switch clients to the IVR menu which does not have restrictions on the number of scenarios and algorithms.
• Function of a call recording gives the chance to write an unlimited number of telephone conversations, saves records in a format of sound files and allows runs for search in date, time and other parameters.
• Clients have an opportunity to leave an unlimited number of voice messages. A system notifies addressees on their emergence and also provides the convenient system of sorting, storage, search and listening.
• Integration into databases (To an Active Directory, MySQL, MSSQL, Firebird, DBF, etc.) and CRM/ERP systems (1C, MS Dynamics AX/NAV/CRM, etc.) by means of ADO/ODBC technology gives the chance in the automatic mode to update the available base of clients and other data.
• Detailed reports form in the form of tables or diagrams. This function allows to obtain various statistical numeric and qualitative data by the set parameters.
• Autocall-down of Mototelecom™ can use any kinds of telephone communication: An IP telephony, the PSTN through E1 or analog connections.