RSS
Логотип
Баннер в шапке 1
Баннер в шапке 2

Mototelecom IP ATС

Product
Developers: Mototelecom
Branches: Telecommunication and communication
Technology: Call centers,  IP telephony

Mototelecom Software the solution on consolidation of offices for the large geographically distributed enterprise presents the complete telecommunication solution. The modern large companies often have the difficult distributed network consisting of the main office and branches. Branches can be both in different parts of one city, and in the different cities and even the states. The construction organizations, bank structures, trade organizations with existence of retail outlets in different regions, travel agencies and many others are among such companies.

For effective and operational work of divisions it is necessary to organize a uniform information structure, using the existing data transmission channels without the need for an investment of the huge amounts of creation of a telephone network. At the same time service of such structure should not require big material and information costs.

Thanks to rapid development of technologies of voice transmission in IP networks, became possible to solve all above described problems based on the solution Mototelecom IP PBX which offers several advantages in comparison with classical telephone exchanges.

The solution for the large geographically distributed enterprises allows to integrate standards of telephone communication most available for today. The hardware and software system based on Mototelecom IP ATC can work not only with digital but also with analog lines, and even, at addition with the corresponding equipment, with cellular communication. Technologies of voice transmission for IP networks give the chance to use the existing data transmission channels without the need for creation of own telephone network. Such approach gives the chance to increase beyond all bounds the number of subscribers of one telephone network, irrespective of their territorial location.

After installation of the Mototelecom IP ATC software product in the central office and branches, the corporate network will represent a common information space. Traffic will go in network, without using SIP channels of the operator. Thanks to it there is a significant economy on calls between branches and head office and also on trunk calls. For example, if the company has a head office in Moscow and remote office in Rostov-on-Don, then tariffing is ringing, from branch on the Moscow customer number will be performed as a call between two Moscow phones.

Implementing solution based on Mototelecom IP ATC in the large organizations with geographically distributed structure will give the chance:

  • save up to 41% on long-distance negotiations and more than 70% in touch with other countries
  • it is considerable to simplify communicating processes
  • service an unlimited number of subscribers and if necessary it is easy to expand structure
  • organize a unified plan without use constantly rebooted by the PSTN
  • carry out video conferences and conference calls in corporate network
  • monitor telephone conversations online from central office
  • have record and wire tapping

Specific Features:

  • Unlimited number of incoming lines and internal subscribers without acquisition of additional licenses, payments for connection, registration, etc.
  • The web interface compatible to all widespread browsers creates program and platform independence and provides secure access to management of the Mototelecom™ IP PBX from any computer.
  • The IVR menu has no restrictions on the number of scenarios and algorithms that allows to report calling the maximum quantity of information in the automatic mode.
  • Function of voice mail allows to accept an unlimited number of messages and to notify addressees on their emergence and also has the convenient system of sorting, storage, search and listening.
  • Corporate billing performs routing of calls by the smallest cost, controls communication expenses, conducts calculation of cost value and an economic benefit from each type of calls and also the analysis of expense structure.
  • The recording system of a talk gives the chance to write an unlimited number of telephone conversations, saves records in a format of sound files and allows to run for search in date, time and other parameters.
  • The Mototelecom™ IP PBX has ability to integrate with databases (An Active Directory, MySQL, Firebird, DBF, etc.) and CRM/ERP systems, by means of ADO/ODBC technology.
  • Statistics and reports on the received and perfect calls executed in the form of tables and charts will help to optimize work.
  • Function of voice mail allows to accept an unlimited number of messages and to notify addressees on their emergence and also has the convenient system of sorting, storage, search and listening.
  • Corporate billing performs routing of calls by the smallest cost, controls communication expenses, conducts calculation of cost value and an economic benefit from each type of calls and also the analysis of expense structure;
  • Upgrade of the Mototelecom IP PBX to Call center is possible, at the same time the cost of upgrade will equal to a difference in the prices between two of these products.