| Developers: | Mototelecom |
| Technology: | Call centers, IP telephony |
"The voice Mototelecom mail" - the system allowing to accept an unlimited number of voice messages and by means of the unrolled system of search quickly to find the necessary messages.
Specific Features:
- The web interface compatible to all widespread browsers creates program and platform independence and provides secure access to system management from any computer.
- The voice Mototelecom™ mail - it the software is established on any server of a standard configuration that provides flexibility and scalability of a system
- The built-in player of sound files allows to listen to the received messages via the web interface.
- A system has an opportunity to switch clients to the IVR menu which does not have restrictions on the number of scenarios and algorithms.
- The voice Mototelecom™ mail has ability to integrate with databases (An Active Directory, MySQL, Firebird, DBF, etc.) and CRM/ERP systems, by means of ADO/ODBC technology.
- Detailed reports form in the form of tables or diagrams. This function allows to obtain various statistical numeric and qualitative data by the set parameters.
- A system can work as independently, and in integration with the existing automatic telephone exchange.
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