Nanosemantics: Inf.Ai Inf - a Dialogue system for the website

Inf is a text robot (bot) posted on the website. He allows to conduct dialogues according to the set program. Inf, as well as the answerphone, generates the remark in response to the visitor's request. In Nanosemantika company tools which allow to program behavior of info are developed. For this procedure analysis results of search queries on the website of the company and movement of users according to its pages are used. This information allows linguists of Nanosemantika to make quickly open grammar for determination of behavior of info and the hints issued to them.

Inf.Ai - the chat-bot the platform - the designer of chat-bots for communication with users in a natural language, is available according to the SaaS model.

The designer helps to create chat-bots by means of the simple interface, does not demand skills of programming. Inf.Ai uses the technologies of automation of dialog developed by Nanosemantika company.

See Also: IVR (Interactive Voice Response) - the interactive voice answer

2016

Integration into Viber

On December 21, 2016 the Nanosemantika company announced integration of the Inf.Ai platform into the messenger of Viber company. Now infa are chat-bots from Inf.Ai, communicate with users on the website, on social networks, Telegram and in this messenger.

Screenshot of the page of a sersvis, (2016)

Using the platform the user can create without programming of a bot which will help users of Viber to select goods, to answer questions or to announce actions and special offers. Integration into Viber is available to all owners of chat-bots of Inf.Ai^[1].

We expect that in the coming year use of chat-bots in messengers will become a standard rule for e-commerce and all who do business online. Bots reduce a way of the user to purchase and any other conversion and communicate with it in Wednesday, natural to it, and very naturally — in the messenger, using normal human dialog. In Russia — about 60 million people use Viber, and now users of Inf.Ai got access to this audience. Process of setup is simple and it can do to the normal owner of small business or the marketing specialist, he does not demand special skills of programming. Andrey Maximov, project manager, manager on development of Nanosemantika company

Artificial intelligence, in particular, virtual assistants, chat-bots — the information technology industry which is most violently developing today. Nanosemantika — one of our most perspective projects, and Skolkovo does everything that strategic plans of expansion Inf.ai became a reality. Albert Yefimov, the head of the robotic center in an IT cluster of Skolkovo Foundation

Nanosemantika started service for creation of "smart" chat-bots for eCommerce

Nanosemantika developed and started in the test SaaS platform eCommerce Inf.net mode for owners of commercial resources which allows to create a bot consultant, to train it an available and easy way and to post on any website. The robot can answer text questions of visitors and advance goods of electronic platforms.

The cloud service for online stores and retail allows to recreate on the commercial website service of "one window" for service of addresses of users and promotion of goods and services, developers explain. Creation of a bot and its setup happen on the website of service, then on the website of the client the widget is established and the robot begins to work. According to developers, it is easiest way for online platforms to receive own robo-consultant.

The robot can be trained to communicate for the preset subjects: order, payment, delivery, guarantee and other. Also it can charge collecting of contacts of clients, holding promotion actions, recommendations. Service is integrated with Yandex Market Language, services of online consultants, the systems of calls back, counters and so on. Also user interface customization by the client with a possibility of customization under preferences of target user audience is provided.

The absence in the Russian market of the service allowing to integrate in itself different channels of user interaction still was solved through call centers, services of online consultation, the FAQ, search in the website. At the same time the shortcomings determining the high cost of request processing of users and/or a format of permission of questions, inconvenient for users, are inherent in each of the listed above channels.

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