| Developers: | Nokia Corporation |
| Date of the premiere of the system: | 2017/10/25 |
| Branches: | Telecommunication and communication |
| Technology: | CRM, CRM - Loyalty systems, SaaS is the Software as service |
Smart Plan Suite Nokia is a cloud technology of integration of tariffing in real time, managements of politicians and functionality of customer interaction.
On October 25, 2017 Nokia announced release of a cloud solution of Smart Plan Suite Nokia. It is ready to technology 5G and gives opportunities of expansion of the user experience due to the integration into the Google Mobile Data Plan Sharing API interfaces providing implementation of the innovation functions in applications.
- The software for monetization includes functions of tariffing in real time, managements of politicians and customer interactions and will help operators to create more attractive personalized offers, to create income sources.
- The solution portfolio for monetization amplifies the analytical solutions of Nokia submitting expanded data in real time.
The principle of continuous delivery of services and automation of DevOps allows to update regularly the software of Smart Plan Suite Nokia that operators constantly had access to the freshest and modern systems. The solution portfolio for monetization from Nokia with the software of Smart Plan Suite Nokia allows operators to create the personalized kontekstualizirovanny offers and to bring them at the right time, adding and monetizing digital experience of clients.
Smart Plan Suite is complemented with technologies of Nokia, digital channels of sales, decision making systems in real time and the analytical software with functions of machine learning. These technologies provide exact information on subscribers that allows to automate interaction in real time. As a result this solution can increase efficiency of advertizing campaigns more than by 400 percent.
The solution for monetization simplifies customer interaction by means of functionality of self-service, channels of support, self-training of machines and artificial intelligence. It supports communication in a natural language with digital assistants, such as Google Assistant, Amazon Alexa and others. As a result the client can quickly solve a problem, without addressing the living specialist.
The software of Smart Plan Suite Nokia facilitates communication of the operator with partner ecosystems for receiving "smart" advertizing, sponsor's data, content and vendor interaction for search of fields of work. For example, integration into the Google Mobile Plan Data Sharing API interface can expand functionality of mobile subscribers due to embedding of the innovation functions in applications.
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