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Novion: Virtual extension number

Product
Developers: Novion
Date of the premiere of the system: October, 2010
Technology: IP telephony

The majority of business cards of staff of the large companies contain type phones "+7,495 hkhkh hkh, ext. uuuu". That the companies contained phones of such type, there are office telephone exchanges which distribute calls on internal office phones.

The service of Novion company - the Virtual extension number – allows the companies to connect the general multichannel number without acquisition of automatic telephone exchange and to appoint the extension number on which calls will be readdressed on its personal means of communication for each employee: mobile or landline phone, Skype or SIP telephone.

The important feature of the virtual extension consists that all calls on this number register on a centralized basis, stored up to three months and are available to listening by the employee and his head. We remind that according to the Russian laws the interlocutor should be warned that the call recording is kept.

The virtual extension number is at the same time and the fax number. If to send the fax to the virtual extension number, then it will come in the form of the graphic file to e-mail.

It is convenient specify not the personal mobile, but virtual extension number on the business card. First, so the employee will save the private number in secret – it is unknown into what hands the business card will fall. Secondly, it will be able to limit time for calls that calls disturbed only at night those who know mobile phone number. If the call comes to time off – it will be sent to voice mail, then will arrive on e-mail in the form of the sound file. And, thirdly, the call which arrived on the virtual extension number it is possible to transfer to the extension number of the colleague, having gathered "asterisk" and his extension number.