Developers: | InoTech |
Branches: | Telecommunication and communication |
Technology: | OSS/BSS |
OSS Platex is family of the programs intended for business process automation of the telecom operator. Installation of this software will allow you to solve a set of problems.
OSS Platex includes several software modules, each of which will become the excellent assistant in the organization of separate components of your activity. Using this software you will be able to keep statistics, to carry out regular monitoring, quickly and conveniently to make reports, to control the equipment and to manage it.
This software product is submitted by the following main modules:
- OSS Platex: Kontaktcentre (CRM) – contact management, registration of customer appeals, control of performing discipline.
- OSS Platex: Dokumentcentre - control automation by document flow.
- OSS Platex: A warehouse – an inventory control on the basis of base of the equipment, pricing, accounting of movements, virtual warehouses.
- OSS Platex: Accounting of the equipment - accounting of telecommunication equipment and connection diagrams on the party of the operator (a station cross), on client side (a client cross).
- OSS Platex: Monitoring of network - control of a condition of equipment and the database management system in real time.