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Oracle Commerce Cloud

Product
The name of the base system (platform): Oracle Customer Experience (CX) Cloud Suite
Developers: Oracle
Date of the premiere of the system: 2015/07/16
Last Release Date: 2015/12/01
Branches: Trade
Technology: BI,  CMS - Content management systems,  SaaS is the Software as service,  trade Automation systems,  Development tools of applications,  the Accounting systems

Content

Oracle Commerce is the solution accumulating a set of different marketing tools and allowing to provide individual customer service in all points of interaction with them: Internet, mobile devices, social networks, normal shops, contact centers, etc. In Oracle Commerce practicians of leading companies from the different industries are concentrated. This solution is focused on business with a large number of the clients purchasing and using services and goods on the Internet; it is especially necessary in such industries as retail, a telecom, the financial sector and the state organizations.


Commerce Cloud - flexible and scalable solution SaaS in a public cloud of Oracle.

2020: Dismissal of developers of the project of a cloud for Internet retail

In the middle of August, 2020 it became known that Oracle failed the project of a cloud for Internet retail and now dismisses the staff of the relevant department. Messages on social networks confirm that development teams of Oracle Commerce and Commerce Cloud in Cambridge (State of Massachusetts) and in Ireland are already dismissed, and employees prepare for new reductions. About dismissals wrote the The Register edition. Read more here.

2015

Oracle Commerce Cloud

On July 16, 2015 Oracle submitted Oracle Commerce Cloud - a new component to a portfolio of the SH-solutions Oracle Customer Experience. The Oracle Commerce Cloud service accumulates the latest technologies in commerce, stimulating implementation of the innovation business ideas and rapid growth, reducing the level of administration and costs for IT.

SaaS infrastructure of Oracle Commerce Cloud it is simple and allows to start quickly the full-function commercial websites with high personalisation and adaptive design for stationary and mobile devices without loss of functionality or controllability. Well configured show-window with adaptive design "from a box" with the preconfigured instruments of sales is available to marketing specialists and sellers, including:

  • search and navigation,
  • recommendations,
  • product campaigns for promotion,
  • reporting,
  • payment,
  • ready templates of pages
  • means of SEO optimization.
  • administrative functions of management of the directory,
    • web content,
    • design
    • merchandising.

All in the single console of management.

Representation of Commerce Cloud, 2015


According to representatives of vendor, Commerce Cloud is a component of an extensive portfolio of the Oracle CX cloud applicaions which will allow to be convinced that online business does not need to worry about deployment of the code, upgrade now, to be engaged in routine work on infrastructure management. Online and business can focus on customer service quality for growth and implementation of innovations. The companies can receive the dynamic website adapting to the specific user with unlimited opportunities of a configuration and all tools which the sales expert can only expect.

With the application opportunities are available:

  • Ample opportunities of quality management of service and sales: the uniform directory of services and products, sales, search and navigation, pricing and merchandising, management of representation of the website (page management) and web content provides to clients of a management tool and control for flexible change of the websites that allows to configure changes with the help Drag&Drop tools and to test result before the publication. In addition, ready subjects, models and modular widgets allow to begin to use with ease the website in the shortest possible time. Along with it developers can create own expansions or quickly integrate already ready.

  • Unlimited opportunities of setup and expansion. Marketing specialists and sellers received instruments of creation of effective applications with adaptive design and user interfaces on the basis of HTML5. The open API interface allows to create additional functionality and to develop integration components which will connect Commerce Cloud with the existing systems and also developments of other suppliers.

  • Modern cloud. Oracle Commerce Cloud provides to developers and the companies friendly architecture which allows to use JavaScript frameworks, for simplification of implementation and adaptation, architecture of API-first and the modern user interface based on HTML5. Integration with other Oracle applications through PaaS, Java Cloud and Developer Cloud helps the organizations to connect quickly other Oracle applications of Cloud and technology of other suppliers.

  • As a part of Oracle Customer Experience Suite. Now Oracle offers the most complete product portfolio for the solution of the most critical and important tasks of interaction management with modern consumers - Oracle Customer Experience Suite. The full-function product line on quality management of customer service includes solutions Oracle Marketing Cloud Oracle Sales Cloud Oracle Service Cloud, Oracle Configure, Price and Quote Cloud and Oracle Social Cloud.

There was a release of Oracle Commerce Cloud

On December 1, 2015 the Oracle corporation announced release of a number of industry solutions for support of the companies in issues of acceleration of deployment of solutions by users, expense reduction and transition to payback.

Product management in Oracle Commerce Cloud (2015)

As a part of release of Oracle Commerce Cloud possibilities of support of sales, A/B of testing and the list of wishes (wish list) are included that on social networks allows the companies doing business on the Internet to start quickly multifunction online stores with access through desktop and mobile devices without prejudice to functionality or control over a brand.

2016

Helping the organizations with further improvement of e-commerce, the Oracle corporation in the spring of 2016 updated a cloud service of Oracle Commerce Cloud. Possibilities of visual merchandising and the automated recommendations allow sales representatives to estimate more precisely impressions of buyers of service and to offer more effective options of the personalized communications with a possibility of quick response. In addition to it, the version of Oracle CPQ Cloud helps the companies to optimize commercial operations with all sales channels, thanks to support of a flexible system of formation of documents. The editor of the documents Document Designer provides to users new features of movement of objects of "drag and drop" and also new tools of the organization and accomplishment of tasks.