Oracle Customer Hub

"Capability create uniform idea of the client it is exclusive is important for the organizations as it helps them to understand better consumer expectations and to improve service quality and also to raise profit and efficiency of the enterprise, – Melissa Boxer, the vice president of Oracle for the Oracle Customer Hub Product Strategy direction emphasized. – We consider that inclusion of Oracle in a segment of leaders of the Magic quadrant Gartner in categories of solutions for management of basic data on clients convincingly proves that we steadily fulfill obligations for providing the most complete portfolio of MDM solutions in the industry with the functionality, best in the class. Providing all organization structures and the analytical systems of the enterprise with the uniform approved representation and expanding it with analytical data on social interactions, customers receive the improved solution for quality management of customer service which helps them to make a right choice in business".

According to the report of Gartner, "suppliers who successfully develop entered a segment of leaders and bring the solutions to the market and have opportunities for strengthening of market positions. As a rule, they own the extensive customer base (concerning market size) and are well-known in the market. Scales of business and financial stability allow leaders to continue successfully the activity in the changing economic conditions. Leaders propose qualitative solutions and have rich experience of their successful deployment even in the most difficult environments, in all regions and in a set of the industries. Leaders have strategic vision for satisfaction of the growing customer needs though their solutions not necessarily are the best choice in any situation".

In the report of Gartner it is also noted: "Management of basic data (Master Data Management, MDM) represents the technology focused discipline in which business and IT work together for ensuring uniformity, accuracy, controllability, semantic integrity and consistency of shared corporate master data. Master these (basic data) are a uniform set of mutually agreed identifiers and expanded attributes which describe objects and subjects with which the enterprise, such as clients, suppliers, partners, admin and geographical units, organization structures and charts of accounts deals".

The solution Oracle Customer Hub gives to the organizations an opportunity to centralize customer information from the diverse systems, creating uniform information data view about clients which can be shared by all functional divisions at the enterprise and, together with business partners, beyond its limits.

Oracle Customer Hub uses functionality of Oracle Enterprise Data Quality for providing any corporate application with high-quality and reliable data which increase quality of business solutions and allow the companies to position more precisely in the market the products, services, initiatives of sales and marketing.

Oracle Customer Hub is a part of the solution Oracle Master Data Management which also includes products Oracle Product Hub Oracle Supplier Hub Oracle Site Hub Oracle Data Relationship Management, Oracle Enterprise Data Quality and their industry versions. Oracle Master Data Management is the best in the class and the most complete sentence in the market of solutions for management of basic data which helps clients to consolidate and support in working order comprehensive, exact and enterprise-wide authentic basic data.