| Developers: | Polycom |
| Date of the premiere of the system: | 2018 |
| Technology: | BI, Mobile Device Management (MDM), SaaS - Software as service |
Polycom Device Management Service for Service Providers (PDMS-SP) is a service for device management of Polycom for service providers. This the cloud solution simplifies for service providers implementation, management and troubleshooting thanks to integration of the extensive opportunities into their own processes and control panels.
The PDMS-SP service allows to include control of audiodevices of Polycom and analytical data on them in interfaces of the user portals. Providers can simplify process of management of lifecycle of audiodevices, using a cloud service of Polycom for management, monitoring and measurement of operation parameters of constantly becoming complicated complex of audiodevices in the organizations. PDMS-SP provides to partners data and information for forecasting and preventive problem solving on the basis of the obtained data, reducing thus cost and increasing the level of satisfaction of customers.
For January, 2019 Polycom Device Management Service is used by more than 250 service providers worldwide. PDMS-SP allows service providers to implement data of audiodevices and analytics of Polycom in the Internet portal for users.
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