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Pro Ribbon (Pro Ribbon) Business Customer Service

Product
Developers: Tape Retail Chain
Last Release Date: 2022/11/15
Technology: CRM - Loyalty Systems,  Trading Automation Systems

Lenta PRO is a program for working with corporate clients, providing legal entities and individual entrepreneurs with ample opportunities to buy and pay for goods in Lenta stores and online, as well as additional services.

2022: Launch of delivery from 1.5 hours

On November 15, 2022, Lenta's service for business customers Lenta PRO launched delivery from 1.5 hours from stores and improved the process of registering customers.

Lenta's corporate customers can receive an order in an hour and a half from the moment of registration. The maximum weight of the order is 150 kilograms, it can be increased when agreed with the personal manager. Previously, the Tape PRO service delivered orders weighing up to 75 kilograms the next day.

Customers of Lenta PRO can undergo accelerated registration on the site, for this you need the company's TIN and phone number. The virtual card takes several minutes to complete. Previously, it was necessary to provide documents in Lenta stores.

The program customers receive special discounts in the amount of 7.5 to 9% for a larger range of hypermarket and supermarket products and 12% for their professional own trademark Bonvida. Customers have the opportunity to get a full package of shipping documents and the help of a personal manager online.