RSS
Логотип
Баннер в шапке 1
Баннер в шапке 2

Q-DIRECT

Product
Developers: Q-Matic SE
Technology: SUO - Management systems for queue

Q-DIRECT is the simplest and economic option of a management system for queue. It is a new, wireless system which helps to organize correctly queue, reducing waiting time in queue. It is especially good for the organizations in which halls many operational points (jobs) hold, but there is not enough space for a long queue. It can be such organizations as ticket offices, places of registration, cashing in points.

One more plus of this system – its compactness. Thanks to ergonomic design the wireless terminal of the size of a palm can be also fixed on a wall or a table.


Principle of system operation

The client gets in a queue (or takes the coupon if their preliminary preparation is provided) and is located in the waiting room.

Then clicking of the Following button on the wireless terminal performs informing on the released window (or dialing of the visitor).

At the time of a call of the next client the sound signal is distributed, and the main board highlights number of a workplace (or the customer number) and to the shooter, specifying the direction of a window. The additional board which can be set at each workplace blinks, drawing attention and helping the client to orient quickly.

Complete set

  • The display with the radio receiver
  • 5 wireless radio-terminals
  • 100-240 VAC 50-60 Hz power supply
  • Buzzer
  • Wall fixture

Characteristics

  • Area of coverage of wireless terminals up to 80 m
  • Uses the ISM standard at a transmit frequency of 433.92 MHz
  • Assumes service only of one category of clients (one queue)
  • Connection to 10 systems in the mode of the indication of the direction is possible.
  • Approaches any systems of the barriers (directing queue) or systems using previously printed coupons.

Additional hardware

  • The voice block (VU2187) for voice declarations
  • Additional wireless terminals
  • Installation fixture for the main display
  • Nasheyny ribbon for the terminal
  • Additional displays of a window of service (wires, power supplies and switches to them)

Advantages of a system

  • Each client is serviced individually in the locating situation. It provides confidence and confidentiality in the relations with the client.
  • A system helps to reduce waiting time in queue.
  • A wireless system is just installed.
  • It is simple in management and does not require special training of personnel.
  • Q-DIRECT creates image of the modern organization with the developed corporate culture.
  • Inexpensive solution.