| Developers: | Rostelecom |
| Technology: | Call Centers, RPA - Robotic Process Automation, Speech Technology |
The main articles are:
- RPA (Robotic process automation)
- Speech Recognition (Technology, Market)
- Speech technology: On the path from recognition to understanding
- Speech synthesis
The voice assistant from Rostelecom is designed to reduce the load on the contact center by automating routine conversations.
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