Rostelecom Health

2019

Availability to residents of the Southern and North Caucasian federal districts

On August 14, 2019 the Rostelecom company reported that and North Caucasian federal districts digital service " Rostelecom.health " is available to inhabitants. Mobile application and the website provide the round-the-clock access to online consultations of therapists and on record — profile specialists. The project is implemented together with the Russian developer online of projects in the field of health care and telemedicine of Mobilnye Meditsinskiye Tekhnologii LLC.

According to the company, consultations are rendered by the qualified doctors of the largest clinics of Moscow and St. Petersburg, including from scientific research institute of urgent children's surgery and traumatology, the St. Petersburg state pediatric medical university, GNTs "Institute of Immunology and Allergology", Federal State Budgetary Institution Clinical Hospital No. 1 of the Presidential Property Management Department of the Russian Federation, etc. Service is available 24 hours a day 7 days a week from any place in the world where there is an Internet. Clients are offered to ask a question about phone, in a chat or by means of video conference. The doctor on duty answers within several minutes.

For August, 2019 three programs are available to clients: "House doctor", "Family doctor" and "Personal expert". The first two are expected one or three people, the unlimited number of addresses to the doctor on duty and a number of consultations of narrow-purpose specialists include. The subscription "The personal expert" means individual profound work with profile doctors. As an option there is an interpretation of analysis results and the corresponding consultations.

Start of service

In April, 2019 Rostelecom started telemedicine service together with Mobile Medical Technologies (MMT) company. The new product which received the name "Rostelecom Health" allows remotely (for example, using a chat or a video call) to get advice of doctors.

Online acceptance is conducted by doctors of clinics of Moscow and St. Petersburg — scientific research institute of urgent children's surgery and traumatology, the St. Petersburg state pediatric medical university, GNTs "Institute of Immunology and Allergology", Federal State Budgetary Institution Clinical Hospital No. 1 of the Presidential Property Management Department of the Russian Federation, Medical scientific center "Medbiospektr", the medico-genetic center Genotek, etc.

Screenshot from mobile application "Rostelecom Health"

By the time of start of service in it three programs are offered. "The house doctor" (individual) and "The family doctor" (three persons) are expected 3 or 12 months, the unlimited number of addresses to the doctor on duty and a number of consultations of narrow-purpose specialists include. The subscription "The personal expert" (individual) means profound work with profile doctors.

Rostelecom and "Mobile Medical Technologies" (MMT) did not disclose the investment volume into the joint project. In scales of business of the telecommunication operator expenses were small and are directed generally to development of digital solutions  — mobile application, the website, the supporting business processes and also to promotion and marketing, the director of office of perspective digital products of Rostelecom Kirill Brylev told RBC.

It should be noted that for us it is a pilot project which has the stop-loss model i.e. if during certain time certain operating rooms and financial results are not achieved, then the project it will be suspended  — he noted.

In April, 2019 Rostelecom started service of online consultations with doctors

According to Brylev, the brand of Rostelecom should solve such serious problem of remote medical services as low trust from the population.^[1]

Notes