| Developers: | Hybris, SAP SE |
| Date of the premiere of the system: | 2015/07/02 |
| Branches: | Insurance, Financial services, investments and audit |
| Technology: | CMS - Content management systems, Corporate portals, trade Automation systems |
Financial Services Accelerator is the multichannel technological solution focused on the companies in the field of financial services with a set of the configured components and built-in templates for operational implementation of the online platform.
On July 2, 2015 hybris software announced start of the specialized solution of Financial Services Accelerator for the companies working in the field of financial services.
Hybris Financial Services Accelerator will help financial institutions, insurance companies, quickly and effectively to implement and develop multichannel consumer experience in the modern digital world. The solution allows the companies to rebuild completely the systems with the minimum intervention in their work and quicker to receive return from invested funds. At the same time terms for implementation of qualitatively new technologies, such as multichannel platform of e-commerce, system of contextual marketing and personalisation working in real time decrease.
The built-in templates and the integrated models for execution of property insurance policies, trips and actions help to start processes of providing insurance services quickly.
Open interfaces for integration of information on products and price offers, an opportunity to offer different options of services and to coordinate actions of clients in the course of purchase, the client portals allowing to simplify sales processes, "the page of the analysis of price offers" (Quote Review Page) for storage and the analysis of price offers are among additional functions of the solution.
The important function of the application - maintenance of service (Assisted Services Solution) with the built-in function of a chat allowing the agent to communicate with the client online, to create and declare price offers, to offer consultations on financial or insurance products, other support, to help to issue the order.
Such functionality, according to developers, raises customer satisfaction degree, increases conversion and minimizes possible interruption of customer interaction.
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