| Developers: | Satel Pro, SATEL |
| Technology: | Call Centers, Situational Centers |
The main articles are:
SOVA software package is intended for automation and simplification of telecommunication infrastructure operation processes. The SOVA Software Complex is included in the "Unified Register of Russian Programs for Electronic Computers and Databases" and is recognized as fully compliant with all requirements and authorized for procurement by government agencies.
2019: SOVA Pro and SOVA Enterprise
As of September 4, 2019, the system for monitoring and predictive analysis of the operation of equipment of industrial facilities SOVA Pro is used to promptly inform online operation services about the parameters of operation and the occurrence of emergency and other emergency situations at any distributed facilities of the complex of enterprises.
The SOVA-Enterprise Situational Control System is designed to monitor the state of industrial facilities in real time for early detection of possible accidents and other negative events, launch warning systems, modeling the development of the situation and managing the elimination of consequences.
2018: SOVA Purpose, Modules and Functions
It is recommended to use the SOVA software package for accounting and management of the following resources:
- Accounting and allocation of address space depending on hierarchical level of subdivisions
- Take into account and monitor the functionality and performance of active equipment, taking into account resource components such as ports, VLAN, etc.
- Accounting for installed software and hardware configurations with the ability to monitor software changes and configurations
The main modules and functions of the SOVA PC:
Inventory
- Data Base of telecommunication infrastructure components and their hierarchical and topological connectivity.
- With automatic verification of information relevance through active infrastructure components and display in the form of hierarchical lists, topological and logical diagrams.
Configuration Management
- Management of network equipment configurations.
- Include type settings, change tracking, and rule violation messages.
IP Address Management (IPAM), VLAN Management, DNS Provisioning
- Data Base IP address spaces Data Base VLANs Manage the Domain Name and IP Address Space Mapping Service
- With verification of use on equipment, compliance with the specified rules of ranges and intersections, automatic distribution, generation of disposal reports.
Fault Management
- Collection, processing and storage of event messages generated by network devices, maintenance of alarm elimination processes.
- Includes deduplication of messages, aggregation of duplicate messages, grouping of messages that are based on a single event, enrichment of information from the Inventory database, and access to remote troubleshooting and disaster recovery tools.
Performance Management
- Collect, store, and display network device load characteristics with message generation for further processing when thresholds are met.
- Store and visualize the load history of infrastructure components. Automatically generate messages for further processing when the specified thresholds are reached.
Service Activation
- Manage typical network device configurations.
- Typical configuration of multiple network devices to provide service on the infrastructure.
Peering Management
- Managing Communication with External IP Networks
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