Sber: Antifraud system

Main article: Fraud Detection System (fraud, fraud detection system)

2020: Announcement of technology of identification of telephone swindlers in real time

Sber announced on December 8, 2020 that he began to reveal telephone fraud in real time, having combined efforts with telecom operators within technology a solution antifraud. This solution is started together with Tele2, MegaFon, supplementing already existing Sber's interaction with mobile operators. In the course of connection — MTS and Beeline.

Now the antifraud system of bank will obtain in addition information on fraudulent calls to clients from an antifraud platform on the party of telecom operators. Such solution allows to reveal quickly fraudulent calls and to take measures for protection of clients of bank. By Sber's calculations, consolidation of efforts the solutions antifraud of bank and telecom operators will increase efficiency of identification and prevention of telephone fraud.

We expect to reduce the number of the attacks on our clients through telephone fraud, to increase efficiency of identification of social engineering and to increase security of our products even more — representatives of Sberbank said.

Since the beginning of 2020 the bank recorded 3.4 million complaints of clients to telephone fraud. It in 30 times more, than in 2017, and more than twice above indicators of 2019. Swindlers call citizens of the country on average of 100 thousand times a day. The solution Sbera will help to break this situation, will preserve nerves and money of clients — Stanislav Kuznetsov, the vice chairman of the board of Sberbank is convinced.

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• Information security in banks
• Telephone fraud