| The name of the base system (platform): | Artificial intelligence (AI, Artificial intelligence, AI) |
| Developers: | SberKorus (formerly Korus Consulting CIS) |
| Technology: | Speech technology |
The main articles are:
- Chatbots (Chat-bot) Virtual interlocutors
- Speech Recognition (Technology, Market)
- Speech technology: On the path from recognition to understanding
2025: Integration into the "Sphere of Documents"
In the service for legally significant electronic document management Sphere Documents, users have access to a artificial intelligence chat boat technology-based Sphere that responds to user requests. This was announced on March 26, 2025 by the company. SberKorus (formerly Korus Consulting CIS)
As of March 2025, the chatbot has implemented 50 scenarios based on the most frequent customer requests related to electronic document management. The bot also offers users a solution to 20 common errors. If the question goes beyond the embedded scenarios, the bot automatically connects the customer support operator. At the same time, the entire history of correspondence is preserved, which allows the support specialist to quickly get involved in solving the problem.
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