| Developers: | SIGMA (St. Petersburg) |
| Date of the premiere of the system: | 2023/08/24 |
| Branches: | Housing and communal services, service and household services |
| Technology: | CPM, Billing Systems |
The main articles are:
The solution for automation of billing and CRM processes provides digitalization of settlements for housing and communal services, integration with related systems, as well as unification of interaction with customers.
It takes into account the specifics of the activities of housing and communal services organizations in the field of settlements with consumers, billing, collection of receivables and reporting, allows building omnichannel interaction and improving the quality of service to consumers of various categories.
2023: Introduction of Billing and CRM Automation Solution
On August 24, 2023, SIGMA presented its solutions: a regulatory reference information management system (KSU NSI), a system for automating billing and CRM in housing and communal services, as well as a production asset management system (maintenance and maintenance of SUPA). Read more here.
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