SimbirSoft ShopChat

As of December 2023, the product is no longer provided by the company

2020: ShopChat Launch - Chat Shop Mobile App

SimbirSoft on July 3, 2020 announced the release of a ready-made chat sales solution. ShopChat is an off-the-shelf solution that includes a chat mobile app (iOS, Android) as well as an order-processing website.

According to SimbirSoft, ShopChat is the first step towards automating sales for restaurants, stores, delivery services. You can accept orders through operators, and if necessary, connect a chatbot for instant feedback (for example, on weekends or if employees are busy). The application is suitable for organizing a delivery system and working with couriers.

Off-the-shelf solutions like ShopChat help businesses grow online sales quickly without developing programs from scratch. Application integration and branding takes only a few days.

Business Opportunities:

• Easy integration and launch - from 5 days.
• Company logo and corporate identity.
• Accepting orders via chat.
• Convenient widgets of all goods/services.
• Transfer of orders to the kitchen, production, delivery.

Among the main features of ShopChat are the ability to communicate with clients around the clock, the effect of live communication with a consultant and a high level of customer trust.

For buyers, the application is convenient in that it allows you to order goods and services in a simple way - through chat.

User Experience:

• Selection of products in the catalog with widgets, even without authorization.
• Checkout for delivery.
• Online communication with the operator through chat.
• Personal account with delivery addresses.
• View offices on the map and contact information.