TeamWox

TeamWox  is the automation system of business integrating corporate information in one place. She allows to get online access to working data from any place in the world. Using a common information space you will be able to optimize and make business processes are more transparent, to accelerate acceptance of management decisions and to fix problems which are considered to be inevitable evil.

Bureaucratic transactions, inefficient communications between employees, the poor performance of work – there are no such words in a lexicon of the user of TeamWox. They were succeeded by other concepts: systematization of all data, control over quality and terms of work of personnel, quick search of the necessary information in archive and access to it from any place in the world. Flexibility and controllability of your business – TeamWox merit.

TeamWox as common information space

Daily activity of any company is connected with use of telephone communication, e-mail, Internet messengers and other means of communication. Information obtained thus extremely seldom is systematized and to find it at the right time it is submitted hardly possible. It is tens of messages, phone calls, letters, discussions in a chat and personal meeting. That worst of all - all information is scattered according to different computer programs. It is obvious that such non-automated work with information is irrational.

The solution of this problem is creation of a common information space within which there will be a data exchange between employees. Such space is also represented by the TeamWox system. All necessary information circulating in the company is stored in one place now. And the different departments and divisions of the company which were earlier operating it is torn off from each other, now function in a uniform working rhythm. As a result work of your company considerably accelerates!

Document flow

Organizations and contacts

Important part of working activity in each company are relationship with partners. Clients, suppliers, partners – with all of them it is necessary to conduct extremely accurate work. Not to do without the detailed and accurately structured database!

With TeamWox you will always have all necessary contact information and documents near at hand. All documents, comments on agreements, related to this or that partner, mail and a chat message will be stored in a system, and TeamWox will provide access to them from any place in the world. Moreover, also all bank calculations, related are attached to each partner. You will be able to differentiate access rights to data in the company that will give you the chance to control all transactions with them. And the system of reports on the organizations will allow you to define the general dynamics of the company and to reveal the most active employees.

Feedback

Feedback is a tool which gives the chance to the head to have the finger on the pulse of events in and outside the company and also know what moods reign in collective. Therefore interest of business in receiving the most objective feedback from clients and employees is quite explainable. Who will refuse such tool?

Forum

Questions of effective domestic policy occupy thoughts not of one head. However in practice not enough time is found for this problem. Communication in the company happens at meetings and using different programs. On it the mass of precious working time leaves, but it is possible to receive a full-fledged feedback seldom.

However the forum TeamWox easily solves this problem. It allows not only to inform of the point of view or news of the company each employee, but also to receive a feedback. Thus it is possible to convey quickly information to each employee and also to monitor moods of collective and to quickly resolve the arising conflicts. It happens in TeamWox quickly, on the job and uses of third-party means of communication.

Chat

Any secret is that staff practically of any company spend a lot of time for communication by means of public Internet messengers no. The problem is that they often send confidential information out of limits of the company and also spend this time for nothing. It is connected with the fact that employees pay to communication in messengers on non-working subjects too much attention.

Providing to the employees TeamWox chat, you will avoid the specified problems. As the chat allows to communicate quickly in the company, but unlike foreign Internet messengers guarantees security of your data.

There is also other scope of a chat – it can be integrated into the website, thereby having received the excellent tool of a customer support. All correspondence will automatically remain in archive. In a word, the chat in TeamWox is modern and protected means for internal communication of employees and customer service.

Servisdesk

The module Servisdesk is aimed at elimination of problems and the solution of important tasks under strict control. All applications submitted using Servisdesk in the shortest possible time are considered by responsibles and are controlled by you. One more advantage of Servisdesk consists in an opportunity to integrate it into the website and by that to receive one more means of a customer support.

Group work with mail

It is difficult to provide modern business without e-mail – it became the usual communication medium for many companies. However standard email clients cannot brag of broad business opportunities – they are of little use for group work. While work with mail in the TeamWox system has important advantage – mail is organically connected with all system, but is not the separate program. For example, the system of the appointed letters allows to get rid of transfer of a lot of identical letters. You do not send the letter now, and just appoint it to the necessary employee or department.

Consolidation of the mail agent and the system of group work allows to attach directly from TeamWox in the letter any file which is stored in Documents. And thanks to contact of Mail with modules of Organization and Contacts all correspondence becomes attached to your partner.

Definitely, the mail module TeamWox is more, than a simple email client.

Calculations and eBank

Heads of the companies daily face a set of documents which only accounting thoroughly understands. To facilitate control of financial flows and to provide access to such information, TeamWox developers created two modules – Calculations and eBank.

Information access about all cash transactions in the companies and automatic reports showing the true situation – a merit of Calculations. And for automation of this module in a system there is eBank. Contacting the necessary bank, he extorts payments from the specified accounts and distinguishes them. Also he can write out and right there send accounts to the partners. Besides use of Calculations and an ebanka will strongly save your working time.

Calculations and ebank in TeamWox are a ray of light in the most dark financial kingdom. Thanks to these modules you will possess up-to-date, useful and available information about your money. Calculations and eBank in TeamWox.

Without bureaucracy

Work with documents in TeamWox is also extremely optimized: you will get rid of excess papers on tables, of a lot of copies and different versions of the same document, of confusion and bureaucracy! Thanks to document flow in TeamWox you will be able to exchange hundreds of documents with colleagues, on the run to make amendments to them, to return materials on completion to complete readiness of the document. Thanks to TeamWox you will always deal with the latest version of the document while previous will be stored in a system.

Forget about separation of data, lack of reliable and timely information about the current tasks and projects. TeamWox will allow to achieve transparency of the solution of production tasks and will clear up the real situation in your company. Using a system you considerably will increase efficiency of the business and will reduce costs. Now it is simple: automating workflows, a system saves your time, and, therefore, and money. Work in TeamWox liquidates the majority of problems of the company and will provide finding of the most optimal solution of key questions.

Trust in the TeamWox system - it is the transparent instrument of increase in efficiency for any company. Let competitors tremble when you work in TeamWox!

Delivery conditions of the TeamWox enterprise management system

The TeamWox enterprise management system is delivered in two options. Each of deliveries has the advantages and you can select that which in the best way is suitable for your business:

1. Standard

You purchase TeamWox in property and installation of a system is made on your equipment. The price of a system is in direct dependence on the number of users.

Jobs (max.)	Cost (rubles) + 1 year of a subscription	Prolongation of a subscription for 1 year (rubles)
10	free of charge	free of charge
25	100 000	20 000
50	200 000	40 000
without restrictions	300 000	60 000

Already is included one year of a subscription on which you will receive all updates and you will be able to address us for technical advices in the system price. Prolongation of a subscription for one more year makes 20% of product cost, but is optional. So you can not prolong a subscription and continue to work in a system without any limit. However in this case you will not receive updating and will be able to enjoy only limited technical support through an official forum.

For acquaintance to a system in the conditions of your business you can use the free version of TeamWox on 10 jobs. It is not limited on time or functionality, except for restriction on the maximum number of users (10 employees) in any way. All updates for this version are also free and will be delivered during all usage time of a system.

Attention: If necessary you can expand quantity of jobs. For this purpose send us a request with indication of the domain, your contact information and a license type. You will need to pay in addition only a difference in the cost of versions. For example, upon transition from the 25-user license to the unlimited cost of surcharge will make 200,000 rubles, but not 300,000 as upon purchase of a new system.

For the state and municipal organizations the cost of the TeamWox system is reduced three times! The full-function version on an unlimited number of users with an annual subscription to updates and full technical support for 99,000 rubles.

[1] We absolutely free of charge provide the TeamWox system without restrictions on the number of users for educational institutions and with all subsequent updates. The only condition which is shown to educational institutions it is existence of the current license on educational activity granted in competent state regulating authority.

2. SaaS (Software as a Service, software as service)
You acquire temporary right to use of the software with a subscription to updating and technical support. In this case a system is installed on remote servers, and accounts for management are transferred to you by it. Cares of administration of the server and maintenance it in operating state are undertaken by service provider. Actually, SaaS delivery is a lease of software, but not its purchase.

Buying SaaS version you pay monthly only quantity of jobs necessary to you. Jobs are on sale packets on 5 pieces (10, 15, 20 and so on). For example, you can purchase in one month 20 jobs, and in following 45, and in a month pay only 35 most used jobs.

Attention: Technical support and all updates of a system is included in the price of SaaS subscription.

Where to purchase TeamWox?

The TeamWox system can be purchased directly on this website or at any of our partners. Each of options has the advantages and shortcomings. If you purchase a system at the partner, then together with the license will be able to order any additional services. Partners with pleasure will help you with installation and system implementation, will train personnel, if necessary will finish functionality of TeamWox or integrate it into other systems. Naturally, this option will involve from you additional costs, but will save from a number of efforts.

If you do not want to resort to someone's services, then can purchase the TeamWox system directly on this website. Such solution will allow you to save on additional services as it is necessary to pay only a cost of the software. However, in this case problem solving on implementation, setup of a system and training of employees lays down on your shoulders.

TeamWox received an award of "Best Soft 2010"

We hurry to report that the TeamWox system became the winner of an award "to PC Magazine/RE. The best software of 2010". It was difficult: winners were selected from the course of the two-stage procedure including as vote of readers of PC Magazine/RE (the website and the magazine), and assessment from experts of the edition. Nevertheless a system was appreciated and by right it appeared among the best Russian programs.

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PC Magazine/RE: "TeamWox is SaaS system of the organization of group work, in particular company management. It is not CRM, not ERP and not a classical corporate portal, TeamWox should be considered rather as the universal platform based on which chains of transactions of which business processes consist can be organized. As a result it can replace both, and it is a lot more what. Extremely powerful and functional system, ourselves think of its implementation".

"The won award did not arise from scratch - it is result of the long-term investments in development of TeamWox and long-term work of system developers", - the head of MetaQuotes Software Corp said about it. Renat Fatkhullin. However we are not going to be satisfied with what has already been achieved: the program regularly improves, its functionality extends, and new modules allow to make business management even more convenient.

The award of Best Soft 2010 is the next confirmation that we are on the right track.

The "TeamWox Groupware enterprise management system" servers version is assembly of 1046

What's new:

1. New works on preparation for release 64-bit the versions of the TeamWox server and all modules entering standard delivery Are carried out. The release of this version will be made in the nearest future. the 64-bit version of our product is intended for the companies which actively I use TeamWox, more than 70 people who are actively working in the system of employees have the amount of data more than 50 GB and/or quantity. the 64-bit version of TeamWox will allow to use most fully capacities of servers, will save from restriction, characteristic of all 32-bit applications, for use only 2 Gbytes of RAM. The maximum use of RAM (RAM) of the server will allow to accelerate operation of the search module at indexation of data.
2. Сервер: Work on TeamWox Communicator is continued. The functionality of the TeamWox server for integration with a communicator is expanded.
3. Сервер: For integration into the website of your TeamWox company offers components - online the consultant and servisdesk. The beginning of communication through online the consultant or requests in servisdesk come to TeamWox as the anonymous, public, not authorized requests. Visitors of the website can abuse it and send garbage requests or messages to a chat that complicates work of your department of technical support. For prohibition of acceptance of garbage requests function of drawing up the list of the IP addresses from which it is forbidden to accept requests is implemented. On the page "Management-> Brandmauyer" the administrator of the TeamWox server can specify the IP addresses or range of the IP addresses from which requests in TeamWox will not be accepted. The possibility of the indication of date to which restriction is valid is implemented. On achievement of the specified date restriction is removed. The IP addresses can be specified separately, for example, 78.87.98.123 or to set the range of the IP addresses - 45.23.67.0-255, 45.23.67.0-45.23.68.255. Any restrictions do not affect the local IP addresses.
4. Сервер: For expansion of sales opportunity of security policy of the company the feature for the indication of time during which registered access of the employee to TeamWox only from the specified IP addresses was added. If the employee went to a business trip, and access to TeamWox is resolved only from the local IP addresses, the administrator of the TeamWox server can expand the list of the permitted IP addresses for the employee. For the new range of the IP addresses the administrator specifies validity period that he automatically left after return of the employee from a business trip.
5. Сервер: Possibilities of the notification of colleagues about category of affairs on which the employee works are expanded, or about his extreme employment and a request not to disturb. The possibility of the indication of the user status in the form of the small text message is implemented. To browse the text of the message or to change it it is possible in an upper right part of the TeamWox page near the link to a profile, with notification icons about changes. The text message of the user status will be displayed in a tultipa with information on the employee and in TeamWox Communicator-e.
6. Сервер: For increase in convenience at the indication of date, at the request of users in the user control Calendar the command of fast transition to display of the present day was added.
7. Сервер: For the purpose of unification of commands of the user interface the separate command for print preview of contents of the attached files is added. Since this bild for viewing contents of the file use the command located to the right of the name of the file - a leaf icon with a magnifying glass. The click according to the link with the name of the attached file is a command for downloading of the file.
8. Документы: The augmented list of file formats for which search indexation is supported. Search indexation of normal text files of *.txt is implemented. In the course of indexation the coding in which the file is saved is automatically determined.
9. Инсталлятор, SaaS Agent: The new version of the program of installation of the TeamWox server allows to request the fact-finding 2-month license for work in TeamWox of an unlimited number of users. It allows the companies in which more than 10 people work, fully without restrictions will get acquainted with the system of group work TeamWox. TeamWox can set with the 2-month license for an unlimited number of users since the current bild as well through TeamWox Saas Agent that will allow SaaS providers to provide test fact-finding access to the TeamWox server for the medium-sized and large companies. If by the end of 2-month fact-finding term the license TeamWox on 25, 50 is purchased or an unlimited number of users, it will be prolonged, and you will be able to continue use of the TeamWox enterprise management system without data loss and need to reinstall the server.
10. SaaS Agent: For optimization of performance of operation of a set of the TeamWox servers installed on SaaS server it is necessary to store search indexes on the separate hard drive. About recommendations about optimization of capacity of the TeamWox server you can read in article: http://www.teamwox.com/ru/teamwox/tutorials/49. For automatic adjustment of storage of search indexes of the reinstalled copies of the TeamWox servers on the Settings page of the interface of the agent of SaaS Agent the Search index path setup was added. Backup copies of data should be stored on the hard drive, separate of work files. For automatic adjustment of storage of backup copies of the reinstalled copies of the TeamWox servers on the Settings page of the agent of SaaS Agent the Backup path setup was added.
11. SaaS Agent: For increase in convenience of service of the TeamWox servers working in the SaaS format the command of check of updates was added. The new command will allow to check quickly after acquisition by the client updating of the license directly from the TeamWox SaaS Agent interface.
12. SaaS Agent: The user interface for work on mobile devices is optimized.
13. Оптимизирована performance.
14. Исправлены errors on kreshloga, requests in a servisdeska, to messages at a forum. Automatic update is available via the LiveUpdate system.

TeamWox Groupware assembly 1224

What's new:

1. Сервер, Chat, TeamWox Communicator: For the purpose of optimization of network traffic the system of notifications is processed and improved. The system of group work TeamWox constantly develops:

• the system of notifications in order that employees were always aware of changes in a system was implemented;
• the module "Chat" which allows to communicate to clients with employees of technical support of the company and to the staff of the company among themselves via a secure channel was developed;
• the beta of TeamWox Communicator-á which allows to communicate to the employees was released and to receive notifications without the TeamWox page opened in the web browser. The listed modules and the products TeamWox used 3 different URL for obtaining information on new events or messages of a chat. Since this bild the TeamWox server provides uniform functionality of notifications. In it network traffic is considerably reduced during the work with the TeamWox enterprise management system. Besides, the adaptive algorithm of the choice of an interval of requests is improved. The interval of requests increases, reducing traffic if there are no notifications. Since this bild of the notification on changes of information in TeamWox remain after reset of the server that allow the employee to see all notifications which were created about the moment of completion of its work as evening since morning. Notifications are stored in TeamWox during one day.

1. Сервер: For the purpose of increase in security during the work with TeamWox prohibition on an insert in the text of a task, the comment, the request, etc. of links to pictures from websites is implemented. When copying information from any website in a clipboard and its inserts in the text of a task, the request, the comment or the letter, links to all drawings which were on the web page will be deleted. The specified restriction is introduced to protect employees from theft of their login and the password to TeamWox which can occur by carelessness of the user.
2. Сервер: The convenience of use of the editors who are built in the system of group work by TeamWox is increased. The interface of the editor of charts is optimized for work on netbooks or screens with the small permission.
3. Поиск: The quality of relevance of search selection is increased. Find information which is stored in TeamWox, now much more simply and quicker. Beginning in this bild of a task, the request, letter, documents in which heading the search word meets, will have higher priority when forming search results. For the purpose of increase in convenience of information search the feature for sorting of search in date of creation of record, but not on relevance is added.
4. Организации: The convenience of work when editing information of the organization is increased.
5. Сотрудники: Analytical opportunities of assessment of activity of work of the employee are expanded.
6. Сотрудники: Support of work on computers in the countries with the direction of the text from right to left is expanded.
7. Расчеты: Settings of formation of accounts depending on requirements of the legislation of the country are expanded.
8. Переводы: The user interface in the English, Arab, Bulgarian, Italian, Spanish, Chinese, Latvian, German, Polish, Persian, Tatar and French languages is corrected.
9. Исправлены errors on kreshloga, requests in a servisdeska, to messages at a forum. Automatic update is available via the LiveUpdate system.

Links

• Official site of the TeamWox enterprise management system
• Official site of developer company of MetaQuotes Software Corp.