| The name of the base system (platform): | Sber SmartSpeech |
| Developers: | SberDevais (SberDevices) |
| Date of the premiere of the system: | 2022/03/31 |
| Branches: | Internet services |
| Technology: | Speech Technology |
Main articles:
2022: Telegram-bot presentation
March 31, 2022 Sberbank"" reported that the team SberDevices launched a free boat in, Telegram which converts voice messages in the Russian language into a text format. The bot works on the basis of technology speech recognition SmartSpeech and will become a useful tool for journalists copywriters, translators and representatives of other professions who work with texts. It will save hours of work, reduce routine and significantly increase efficiency in production. content
Bot can be used both in personal correspondence and added to group chats. The bot also provides decryption of voice messages and downloaded single-channel audio files in Russian up to 20 MB in MP3, WAV (8-96 kHz), FLAC and OggOpus encodings.
The voice message or file is converted by the bot into text thanks to the Automatic Speech Recognition (ASR) technology of the platform SmartSpeech from SberDevices. This technology can be used by the business in voice input interfaces, for example, on websites.
In SmartSpeech there is also a speech generation function, Text to speech (TTS) technology is responsible for it. It allows you to voice any texts and create sound videos. Thanks to the synergy of these technologies, the service can implement an interactive voice menu (IVR), connect a voice assistant, use the platform in chat rooms and advertising products, voice content and voice input commands.
The platform SmartSpeech focused on companies of different sizes and areas of activity. Transportation, medicine, eCommerce, EdTech, tourism, banking and more can accelerate their work processes, optimize internal resources and make services more accessible to the end user.
SmartSpeech platform technologies are already being used in Sber, for example, in the Salute virtual assistant family, which help the user with his requests, know how to manage finances, order food, recommend suitable content and much more. Also, thanks to this platform, customers at any time of the day without waiting for the answer of the operator can solve standard questions, for example, find out the balance of their bank card.
 | "It is important for the business to find secure tools that will optimize processes in the company and at the same time increase customer loyalty. That is why our team continues to optimize existing products, such as SmartSpeech, and is working to create solutions that can support the Russian business and increase its efficiency, " |  |
Connecting your company to cloudy API to the SmartSpeech gives you full access to all the features of the product.
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