Tieto Corporate Information Hub (CIH)

Corporate Information Hub (CIH) is the communication solution by means of which telecom operators can expand the role of suppliers of communication services for the enterprises, offering the corporate clients more modern and various solutions in the field of the joint communications (Unified Communications). Tieto provides CIH according to the scheme SaaS (Software-as-a-Service) that allows operators to use new business opportunities without delay.

CIH represents the single managed communication solution which can be used for connection, transfer and use of information flows of users absolutely in a new way. The solution can be integrated with corporate systems of operational management and customer relationship management (CRM). Through CIH digital messages are transferred quickly and effectively as information on availability of the user on the basis of which messages are sent on the necessary channel is used. Besides, use of this solution leads to obvious cost reduction of the company.

The Tieto solution can serve as addition to the existing list of corporate services of the operator and can be integrated into the general solution package for corporate clients. CIH is provided according to the scheme SaaS and does not demand from the operator of additional capital investments. Experience and competence of specialists of Tieto provide permanent development and support of this solution.