Zoho CRM

Zoho CRM - solution SaaS.

2020: Integration into Mango Office VATS

On March 3, 2020 the Mango Office company reported that for the MANGO OFFICE virtual PBX released an integration packet with Zoho CRM. Read more here.

2016: Gamification is built in Zoho CRM 2016

On August 1, 2016 it became known of release of Zoho CRM of big updating of a system.

In the CRM system the marketplace of programs additions, an e-mail client, a tape of activity of clients on the website and on social networks, integration into calendars appeared.

There was a built-in layer of gamification of Gamescope. In CRM use of gamification for motivation of sales managers can be useful. In Zoho CRM it is possible to create competitions in private or between teams of sellers, to conduct the rating of "sales managers". It is possible to award with points and badges for perfect calls, creation of new leads, the closed transactions and t.p^[1].

Representation of gamification in the version of Zoho CRM 2016, (2016)

In general for August of Zoho CRM offers four rates: Standart, Professional, Enterprise, CRM Plus. The functionality of CRM depends on the selected rate.

Zoho CRM is offered free of charge for test operation if in the company less than 10 users of a system.

2014: Zoho CRM video presentation

Representation of Zoho CRM, (2014)

2010: Possibilities of Zoho CRM

• Sales and marketing - Zoho CRM integrates sales and marketing more closely, connecting the advertizing campaigns, forecasts and chains of sales in a whole.
• CRM + Email - With a plug-in Zoho Mail you can monitor correspondence with clients directly from Zoho CRM.
• Plug-in for Microsoft Outlook and Office - Work more productively, synchronizing contacts in CRM with mail and creating documents on the basis of e-mails.
• Supply management - Zoho CRM gives basic opportunities for automation of the integrated management system for deliveries.
• CRM API for integration into programs of the third firms - Zoho CRM provides API for integration of CRM modules into accounting programs, ERP systems and other business applications of the third firms.
• Possibilities of individual preference - the possibility of simple individual fine tuning of each business process Is supported.
• The security system with separation of roles - the Access level to data in Zoho CRM corresponds to a role of the user in hierarchy of your organization.
• Reports and control panel - Zoho CRM helps to analyze trends on sales and other key indicators using reports and a control panel.
• Gadgets for access to Zoho CRM and Zoho Invoice directly from the Gmail mail. The gadget rapolagatsya in a footer of the letter and allows to browse one click data of this contact from the CRM system. If there is no contact with such email ohm in Zoho CRM yet, it is possible to add it directly in the gadget. Besides, it is possible to create right there a task, to add a note on contact or potential profitability (if it is about the potential client). The gadget for Zoho Invoice also allows to browse directly in the letter information on the client, the history of his accounts and payments, current debts. Earlier Zoho released similar Gmail gadget and for Zoho Projects.