Customers: LAC holding Contractors: Expert-System Product: MARS (Monitoring Analyses and Reporting System)Project date: 2012/02
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LAC holding – the leading international solution provider in information security field (Japan), purchased the license for the monitoring system of MARS developed in Expert-System company (Russian Federation).
The software package MARS (Monitoring Analyses and Reporting System) is intended for tracking in real time (frequency of updates of times per second) different system and applied parameters of software and hardware packages. Unlike many monitoring systems agents of monitoring of MARS are focused on tracking of a status of any devices and software working under a certain protocol or the standard and are not limited to monitoring only of the certain systems of certain producers.
This fact became a key argument for benefit of replacement available in one of data centers of LAC holding of monitoring systems (including IBM Tivoli Monitoring) to MARSOM which allows the acquirer to scale easily a product without considerable investments.
Training of the Japanese engineers took 2 weeks. On May 20 the Japanese specialists independently completed the MARS installation. The first stage of product introduction made two months, including localization: setup of a system for work with data in Japanese.
"This project opened for us doors on the Japanese market", - Berman Mikhail - the sales director of Expert-System company, - "Thanks to the trust gained by high qualification of the Russian IT of engineers in the Japanese market notices, we created a precedent of successful and operational cooperation. It is history – fine demonstration of the fact that professionalism and mutual interest are capable to break any cultural and language barriers".
The Japanese side also notes success of this project: "It is our first experience of the business relations with the Russian company. There is a wish to note that on all way of submission of the project they showed a magnificent onsite assistance. Moreover, their answers always were operational and accurate, even after implementation. As for the product, ample opportunities of its customization allow us to make the most different types of monitoring of systems. The project success is caused not only to impressive capabilities of programmers of Expert-System company, but also that friendly atmosphere which around it was created", - Katsuya Tanaka – the technical lead of an implementation project of MARS notes.
Parallel testing of MARS and IBM Tivoli was successfully complete on May 31. MARS controls 104 devices in Kitokata (Fokusim's prefektrur).